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Guatemala Arrests 20 Officials Over Import Tax Fraud

Guatemala Arrests 20 Officials Over Import Tax Fraud

By Narayan Ammachchi Guatemala has detained 20 officials, including the head of its tax collection agency, on charges of collecting fewer duties on imported goods in exchange for bribes. Another of the primary suspects, the private secretary of Guatemalan Vice President ...

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C3 to Launch Another Contact Center in Guatemala City

C3 to Launch Another Contact Center in Guatemala City

By Narayan Ammachchi C3 is bulking up in Guatemala, launching a new contact center and adding 500 new employees to its workforce. The Plantation, Florida-based BPO provider said the new delivery center in Guatemala City will provide contact center services in ...

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Guatemala Gains Traction in English-Language Voice

Guatemala Gains Traction in English-Language Voice

Although Guatemala is probably better known for its Mayan culture and history, a concerted effort to establish itself as a player in the nearshore contact center space is beginning to show tangible results. An impressive string of recent wins, attracting ...

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