Guy Kirkwood, Chief Evangelist at RPA vendor UiPath, highlights the new value of humans in CX, as robots adopt more repetitive corporate back-office work.
The topic of immigration is extremely low on the list at the ongoing NAFTA negotiations, as the US, Canada, and Mexico struggle to keep the treaty above water.
Hailing from Uruguay, The Electric Factory views innovation as an ethos, a mindset that allows it to flex its creative chops on some interesting projects.
Mike Marrow, CEO of Qualfon, explains how client demands determine the company’s Nearshore strategy, as well as how social media is lagging far behind its potential.
To help with the acquisition process, Nearshore Americas has compiled some critical considerations to make before picking up a new business in the region.
New studies are providing insight into North American tech salaries, as US talent becomes more expensive and Mexican developers become far more valuable.
Following years of support, it appears that Vicente Fox may have lost interest in UST Global, and their joint ambitions for Mexico are still far from reality.
Kevin Fox, EVP at Novopayment, breaks down why the payments and financial services sectors offer notable opportunities for more advanced API practices, especially in the Americas.