• The resignation of Guatemala's president following allegations of corruption and the issuing of a warrant for his arrest has plunged the Central American country into the international spotlight for all the wrong reasons. Guatemala's business community, however, is optimistic about the potential for BPO/ ITO growth.

  • Navigating the different tax incentives offered by Latin American countries hoping to woo foreign countries to their shores can be a difficult thing. This interactive explores some of the incentives offered by certain Latin American and Caribbean countries.

  • iTexico is pitching to the enterprise market with its wearable app development. Its recent enterprise project for a mid market client brought time-tracking functionality to employees' wearable devices and taught the Austin, Texas headquartered developer valuable lessons about wearables for this market.

  • Ivy Kuperberg came to Haiti to help with the nation's post-earthquake healthcare crisis, but five years later she is doing more good promoting business and BPO. Jared Wade examines how Kruperberg made the transition from aid worker to BPO promoter.

  • Candidates often look good on paper, but fail to impress when the real test of programming capabilities comes around. So how can hiring managers assess the prospective employee's skills beyond the resume -- and what do you do when the reality does not match the paper test?

  • As data breaches rack up, the need to understand the costs of such security issues becomes more important. Data on such costs, however, is often difficult to access and contradictory in nature. Nearshore Americas examines the costs of data breaches in Latin America in an interactive.

  • HIPAA and the HITECH Act are still not completely understood by some IT vendors servicing healthcare clients. Changing regulations and postponed audit cycles have added to the confusion, but IT vendors wanting to target this growing vertical need to ensure that they make the grade.

  • Amazon's grueling culture may work for the retail giant, but many call centers think treating employees well is better for business.

  • Corruption and Latin America are often seen as synonymous. While much has been done in certain countries, problems persist. Drawing on different data sets, Nearshore Americas explores how each country measures up.

  • Argentina is ideally placed to service the US healthcare software market and has the skills and experienced workforce necessary, according to a white paper by Nearshore Americas.

  • Transitioning from a contact center delivery model to an at-home distributed model has numerous benefits - but companies need to navigate the pitfalls before making the move.

  • Who tops the list of Latin America's most English proficient countries? Nearshore Americas examines data from a range of sources to look deeper into the issue of where the strongest English language skills lie.