Research and Analysis for the Next Generation of IT and BPO
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Global IT Services Hindered by The Cloud of Political Uncertainty
British Columbia Exempts Skilled Foreign Workers from Property Tax
Internet Penetration in Mexico Continues to Grow, Albeit Slowly
Faces in the Crowd – Zhiyin Pan
Aeromexico Adds More Guadalajara Flights Amid High US Demand
How NOT to Get Upgraded to First Class
Mexico’s Naranya Hunts for Game Developers in China
Indian Outsourcing Firm Banishes Dress Code in Favor of Casual Wear
Will Miami Ever Gain Respectability as a High Tech Hub?
CEO View: Let’s Face It, Colombia and its Neighbors Have a Massive Problem
Accenture to Hire 1000 Technology Professionals in Brazil
Five Scenarios Where Insourcing Makes Better Sense Than Outsourcing
Slideshow: Belize Strives for Recognition as its Capabilities Expand
Inside the Hollow Argument that Reshoring is Gaining Momentum in Services
Finance & Accounting Giants Still Face Challenges Despite High Impact of Automation
Roll Video: Fireside Chat with Gabriel Woo, Vice President of Innovation at RBC
Roll Video: Linda Tuck Chapman on The Era of “Intelligent Automation”
Roll Video: Telus Procurement Speaks to the Importance of Vendor Collaboration
Guatemala Tech Voyager: Connecting to People is a High-Value Attribute, Even in IT
From Puerto Rico to Canada: Scotiabank Executive Breaks Glass Ceiling of Equality
How Father & Son Took Sykes from Community Tech Support to Billion-dollar Revenues
How to Effectively Manage the Shifting Tides of Insourcing and Outsourcing
Tim Norton offers advice for ensuring your business remains on track when the operating strategy requires a quick shift from insourcing to outsourcing.
March 21, 2017
This is How Mexican Companies Should Prepare for The End of NAFTA
Jose Miguel Zozyacorrea, Partner at Ernst & Young, thinks that Mexican companies should remain positive in the face of NAFTA's dissolution, as opportunity is just around the corner.
March 14, 2017
Canada’s BPO Sector Confident Following Sourcing Decisions 2017
Peter Ryan outlines the key takeaways from Sourcing Decisions 2017, highlighting that Canada's potential for it to regain its BPO prominence is significant.
March 13, 2017
Why Management Skills Training is Critical to BPO Success
Peter Ryan comments on how management skills training across the entire BPO organization is essential for ensuring long-term business viability.
March 7, 2017
Sin los Mejores Gerentes, las Iniciativas Empresariales Pueden Ser Como Caminar en el Fango
Las organizaciones privadas, gubernamentales y del sector ONG pasan usualmente por enormes esfuerzos y disgustos …
February 28, 2017
Successful Vendor Governance is a Balancing Act of Communiction, Transparency and Respect
Renate Cunneen describes her new role and mandate for vendor governance, offering indispensable advice for balancing the aspects that result in success.
February 21, 2017
Vendor Management Strategies for Entering the Partnership Hall of Fame
Marty Stallone explains how many principles he's applied to vendor management closely parallel those of injury prevention in professional athletics.
February 14, 2017
Top 4 Most Useless Pieces of Advice for Latin American Startups
Nora Leary breaks down the worst pieces of advice she's heard given to Latin American startups, offering up some good advice of her own.
February 7, 2017
Innovation Theater: Pulling Back The Curtain and Setting The Stage for Success
Craig Haney points out the spectacular shows that companies put on when they should instead be working to bring true innovation to the table.
January 31, 2017
A Very Different Story about Cybersecurity, Advertising and Airports
Ignacio Perrone, Research Manager, Digital Transformation at Frost & Sullivan Latin America, explains the regional differences in cybersecurity awareness.
January 24, 2017
Consultoría Gerencial: La Combinación de los Servicios de “Big 4” con Otros Proveedores es Vital
Otto Acuna explica por qué los servicios de consultoría gerencial deben ser gestionados como una cartera, asegurando que coexistan y colaboren.
January 17, 2017
Buenos Aires Entrepreneurs Leveraging Public Policy to Boost Startup Ecosystem
Matt Wright dissects the entrepreneurial climate in Buenos Aires and Argentina, explaining how public policy will soon create an explosion of local startups.
January 9, 2017