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THE POWER 50: Architects, Advocates and Visionaries
The team at Nearshore Americas thanks you for your nomination
HTC Global Outbids Capgemini to Acquire Ciber
Softtek Relocates US & Canada Headquarters from Florida to Texas
Neoris Planning Major Expansion into India and Czech Republic
CFI Haiti Appoints Tessa Jacques as New Head
Trump Immigration Fears Reducing Latino Buying Power
Miami Pushes for an Increase in Jamaican Visitors
Mexico’s Naranya Hunts for Game Developers in China
Indian Outsourcing Firm Banishes Dress Code in Favor of Casual Wear
Will Miami Ever Gain Respectability as a High Tech Hub?
CEO View: Let’s Face It, Colombia and its Neighbors Have a Massive Problem
Accenture to Hire 1000 Technology Professionals in Brazil
Five Scenarios Where Insourcing Makes Better Sense Than Outsourcing
Nearshore Site Selection is Now a Much Deeper Conversation Thanks to Trump
Slideshow: Belize Strives for Recognition as its Capabilities Expand
Inside the Hollow Argument that Reshoring is Gaining Momentum in Services
Roll Video: Citizen Data Scientists Inside and Outside the Enterprise
Roll Video: Why Digital is so Critical – It’s About the Customer
Roll Video: The Caribbean Basin’s Unique Role in Value Creation
Guatemala Tech Voyager: Connecting to People is a High-Value Attribute, Even in IT
From Puerto Rico to Canada: Scotiabank Executive Breaks Glass Ceiling of Equality
How Father & Son Took Sykes from Community Tech Support to Billion-dollar Revenues
Why Management Skills Training is Critical to BPO Success
Peter Ryan comments on how management skills training across the entire BPO organization is essential for ensuring long-term business viability.
March 7, 2017
Sin los Mejores Gerentes, las Iniciativas Empresariales Pueden Ser Como Caminar en el Fango
Las organizaciones privadas, gubernamentales y del sector ONG pasan usualmente por enormes esfuerzos y disgustos …
February 28, 2017
Successful Vendor Governance is a Balancing Act of Communiction, Transparency and Respect
Renate Cunneen describes her new role and mandate for vendor governance, offering indispensable advice for balancing the aspects that result in success.
February 21, 2017
Vendor Management Strategies for Entering the Partnership Hall of Fame
Marty Stallone explains how many principles he's applied to vendor management closely parallel those of injury prevention in professional athletics.
February 14, 2017
Top 4 Most Useless Pieces of Advice for Latin American Startups
Nora Leary breaks down the worst pieces of advice she's heard given to Latin American startups, offering up some good advice of her own.
February 7, 2017
Innovation Theater: Pulling Back The Curtain and Setting The Stage for Success
Craig Haney points out the spectacular shows that companies put on when they should instead be working to bring true innovation to the table.
January 31, 2017
A Very Different Story about Cybersecurity, Advertising and Airports
Ignacio Perrone, Research Manager, Digital Transformation at Frost & Sullivan Latin America, explains the regional differences in cybersecurity awareness.
January 24, 2017
Consultoría Gerencial: La Combinación de los Servicios de “Big 4” con Otros Proveedores es Vital
Otto Acuna explica por qué los servicios de consultoría gerencial deben ser gestionados como una cartera, asegurando que coexistan y colaboren.
January 17, 2017
Buenos Aires Entrepreneurs Leveraging Public Policy to Boost Startup Ecosystem
Matt Wright dissects the entrepreneurial climate in Buenos Aires and Argentina, explaining how public policy will soon create an explosion of local startups.
January 9, 2017
Want to Outshine Other Vendors and Earn Repeat Business? Follow This Advice
Renate Cunneen from TD Bank gives buy-side advice for establishing valuable client-vendor relationships and maintaining them long-term.
January 3, 2017
Top 10 BPO Trends and Business Priorities for 2017
Against the backdrop of customer experience taking precedence in 2016, Juan Gonzalez, Research Director at Frost & Sullivan, shares his top 10 BPO trends and priorities that providers should be focusing on as we move into the new year.
December 20, 2016
Grassroots Cultural Understanding is Vital to The Success of New Geos
Heather Littlejohns explains that, in order to truly minimize new geo risk, site selection teams should drive the due diligence from a grassroots perspective and through a cultural prism.
December 13, 2016