By Narayan Ammachchi
Nearshore Americas’ Founder and Editorial Director, Kirk Laughlin, will speak at the Peru Services Summit 2013, an increasingly important global conference organized to discuss Peru’s emergence as a lucrative destination for services exports.
“Peru is one of the most important ‘breakout’ stories of Nearshore outsourcing in 2013,” says Laughlin. “I’m extremely excited to be part of an intelligent discussion on how Peru can position itself to attract greater attention in global knowledge-driven industries.”
Laughlin, who launched Nearshore Americas in 2009, is an award-winning editor and expert in information technology and offshore BPO/ IT business strategies and shared services. He is regarded as one of the foremost thought-leaders on the expansion of cross-border trade and investment in business services exports in the Western Hemisphere.
Laughlin is a special guest speaker along with industry experts from global technology companies including IBM, Atento and Arvato.
Over the past decade, Laughlin has addressed several …
By Narayan Ammachchi
The Economic Commission for Latin America (ECLAC) has urged Latin American countries to invest more in education, science & technology and infrastructure in order to achieve economic growth.
The UN agency also recommended to improve controls on tax evasion in hopes of increasing collection levels and prop tax revenue across the countries in the region.
“Thanks to a series of reforms, the tax burden has moved in the right direction over the past decade, and this has facilitated a significant rise in social spending. However, tax policy still has a low impact on countries’ fiscal policies in general, which is reflected in the low level of tax receipts,” said Alicia Bárcena, Executive Secretary of ECLAC, speaking at an international seminar on tax policy organized in Mexico City last week.
Mexico has the means to become a knowledge and information society, but the country does not seem to been investing more on research …
By Pat Antuña Yarza
While Uruguay has garnered attention for its potential as an IT hub, its high percentage of people with broadband access and its relative affluence compared to its nearest neighbors, in recent years the country was frequently overshadowed by Brazil, Mexico and other Latin American countries.
By Loren Moss
To the outside world, call center sourcing is one of the most visible among BPO activities. Contrary to back-office processing or F&A, call centers usually directly engage the public in sales or customer service roles. Along with this comes unique stresses – not just from dealing in a problem-solving role with customers who at times can be quite infuriated, but also from representing the client’s reputation and bottom-line.
Mexico’s economic picture has never looked brighter. ProMexico’s Mildred Ruiz offer insight on how and where to invest.
By Jon Tonti
Whether you are looking to build a proprietary consumer-facing mobile app or give employees access to enterprise application tools via a mobile business application, chances are ROI can be more attractive with the right nearshore mobile development partner. Although mobile development skill is not ubiquitous in LatAm by any means, pockets of mobile development maturity in Latin America are more than evident. With the release of iOS 7’s local search dynamic, there is more opportunity for more players in the space.
By James Bargent
A new study that lists the best and worst countries around the world for their business English capabilities has not just raised eyebrows in the Nearshore sector, it has also raised some serious hackles. The Business English Index (BEI), developed by English language trainers Global English, assigns countries a score out of ten, where one to three ranks as beginner, four to six as basic, seven to eight as intermediate and nine to ten advanced.
Advancements in cloud computing, mobile, social media and Big Data have overwhelmed the business world, leaving business executives with an unprecedented array of questions about how new technology can be better integrated into client products. This timely topic is examined in depth in a new Nearshore Americas E-Report – published here and available for free download.
By Narayan Ammachchi
Foreign Direct Investment (FDI) has continued to rise in Peru. The Andean country received more than US$4.1 billion in FDI during the first quarter of 2013, a 15.4% year on year increase when compared to the same quarter last year.
This figure accounts for 8.1% of GDP in January-March, according to the country’s Central Bank.
Given a recent report from the Economic Commission of Latin America and the Caribbean (ECLAC), Peru’s FDI inflow grew at a record rate of 49% in 2012. The Andean country, which exports a huge amount of copper and gold to countries around the world, is also making efforts to strengthen its services sector.
Peru received US$ 12.2 billion in FDI in 2012, reports ECLAC, underscoring the country’s political and macroeconomic stability, which has long been regarded as the main attraction of investment in the country – analysts say.
Interestingly, many foreign companies are reinvesting and thereby boosting the …
By Narayan Ammachchi
Global IT consulting firm Neoris has named Claudio Laterreur as its new vice president, responsible for providing SAP consulting and application management services in North America.
Laterreur, who comes from itelligence Inc, has more than 20 years of experience in SAP programs.
“With Claudio’s unparalleled experience in SAP consulting, Neoris will certainly leverage his proven expertise to further provide best in class solutions to customers around the world,” stated the outsourcing services provider in a press release.
Laterreur has previously worked with SAP Canada, IBM and Ernst & Young, and at Neoris he will directly report to the company’s president Sam Elfawal.
Miami, Fla-based Neoris said he has a record of accomplishment in analyzing, conceptualizing and executing strategic business initiatives for clients to generate growth and reduce costs.
“With Claudio’s unparalleled experience in SAP consulting, Neoris will certainly leverage his proven expertise to further provide best-in-class solutions to customers …