Members of the third annual Nearshore Americas Power 50 Ranking – announced here today – demonstrate the real character of this emerging, chaotic and scrappy young industry. The ranking, which is the result of a five-month nomination and review process, strives to bring to light the spark and inspiration that powers the Nearshore business community. The list is remarkable for several reasons.
New York, NY (PRWEB) March 07, 2013
For four years in a row, the U.S. has declined in global competitiveness rankings. The decline is part of a larger problem that many U.S. business leaders are increasingly worried about: If Washington can’t work out its problems how can I as a business leader find innovative human capital and technology solutions to make my business more competitive?
This is one of the central questions being addressed at the 2013 Nearshore Nexus executive conference, where business leaders come together to assess how to improve efficiency, accelerate technical innovation and gear their businesses to be globally ready. The Nexus conference is designed to generate business-specific knowledge and dialogue about the opportunities, risks and advantages of developing strategic relationship in Latin America and the Caribbean.
Keynoting Nearshore Nexus is well-regarded New York Times columnist Joe Nocera, who will deliver …
Nearshore Nexus – the premiere conference for the exploding world of Latin America and Caribbean IT innovation and accelerating business process services – is returning to the New York City area on April 24 and we’re extending a special offer for IT, procurement and sourcing decision-makers to join us!
Nexus is calling on outsourcing ‘buyers’ (corporate or small business executives in IT, finance, procurement, or sourcing) to participate in this very special, very exclusive conference. We are offering a 25% ‘early bird’ discount for buyer executives. Go here to request an access code invitation to Nexus, and we’ll process your request. (Buyer executives can come from any nation in the Americas, or from any other part of the world, for that matter.)
Going on its third year of operation, Nexus is specifically designed to harvest the best ideas and brightest opportunities …
BY STAFF REPORT
A survey conducted by research firm Gallup has found that Latin Americans are the most positive people in the world. The research firm has made a list of ten countries where a majority of the population has a positive feeling in life. Interestingly, eight out of ten countries listed in Gallup’s report are in Latin America.
Most of the respondents in Panama and Paraguay said they regularly experience positive emotions. Though Singaporeans are known for their wealth, the report found them least happy. The other countries who made it the top ten are El Salvador, Venezuela, Trinidad and Tobago, Thailand, Guatemala, the Philippines, Ecuador and Costa Rica.
Gallup found that 85 percent of adults worldwide felt treated with respect all day, 72% smiled and laughed a lot, 73% felt enjoyment a lot of the day, and 72% felt well-rested.
This data may surprise globalization pundits who almost always …
The Nearshore Americas team is proud to announce our panel of judges for the 2013 edition of the Power 50 Awards.
The Power 50 – the prestigious annual review of the most influential executives in outsourcing in the Americas – is expected to feature many new names and faces, reflecting the wide and deep expansion of Latin America-centric outsourcing.
Amassing data for site selection purposes can be challenging, at best. Firms get paid big dollars to curate and make sense of information they pull together from IPAs, research firms, global governance organizations, and proprietary research efforts. Any honest site selector will tell you that the data is always incomplete, but nevertheless it serves to keep a pulse on different nearshore destinations and to narrow candidate destinations for site visits. Our friends at Arledge Partners shared with us a bunch of data they have a collected on nearshore markets and we explore it in this Central America “data mashup.”
By James Bargent
Since the arrival of Dell and Sykes BPO operations in 2004-05, El Salvador has witnessed the type of rapid expansion in the outsourcing sector that makes nearshore investors sit up and take notice. Starting from a base of a handful of specialized operations, the sector now employs approximately 12,500 people in over 45 BPO companies, a list that includes industry heavyweights Teleperformance, Atento and Stream.
By Jon Felperin
One of the most pervasive and challenging issues across the Nearshore region is establishing English language training programs that actually do work – and actually produce well-trained professionals. One country that has been working on this in a sincere way for over ten years in El Salvador – in large part because of the commitments several major contact center players have made. The results of focused collaboration between private industry, federal government and USAID is beginning to show good results.
By Eric Simonson, Everest Group
I often hear organizations wanting to attain benefits but with a desire to “minimize” risk. Understandable, but what they don’t realize at the outset is that this is a limiting mindset, particularly when most also agree they prefer sustained benefits. My preferred definition of global sourcing is “attaining a different profile of benefits from successfully managing a different profile of risk.”
Instead of trying to follow what has already been proven “safe,” the innovators in global sourcing are intentional about what risks their organizations can take and successfully manage in order to achieve the desired benefits. These risks may be in overcoming infrastructure disadvantages, creating delivery models that can withstand more variability, or choosing to cultivate an underutilized talent pool.
The single largest and most enduring challenge in global services is getting the right talent. …
Nearshore countries say they want the IT and BPO jobs, but some are apparently not willing or able to provide the office space those jobs require. Dynamics vary from location to location, but finding the right facilities for your business is not typically going to be simple. Here are five risks you should be aware of when sourcing real estate in the region.