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Seven Lessons Learned From Highly Effective Shared Services

Seven Lessons Learned From Highly Effective Shared Services

By Chas Moore, Managing Director (North America), Chazey Partners While the Shared Services model has produced several examples of success at delivering higher quality, lower cost, and improved control, many implementations still don’t perform at the expected levels because leaders ...

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Maturity of ITO Market Spurs New Investment

Maturity of ITO Market Spurs New Investment

By Mauricio Chede, Information Technology Research Analyst, Frost & Sullivan The IT infrastructure outsourcing services market in Latin America is growing more mature each day. Companies are better understanding the benefits of outsourcing, such as being able to reduce costs ...

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Today, Even Higher Skills are Being Offshored

Today, Even Higher Skills are Being Offshored

By Kenneth Hess Historically, companies in the U.S. have offshored low wage and low responsibility jobs to cheap labor locations around the globe. However, that trend has begun to change in recent years as more companies rethink their offshoring strategies. ...

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