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A Sea of IT Opportunities in the Brazilian Healthcare Industry

A Sea of IT Opportunities in the Brazilian Healthcare Industry

By Izabela Januario, IT Research Analyst, Frost & Sullivan The healthcare industry has an intrinsic connection with population growth. Throughout history its development has been affected by disease burden, demographics and other factors, and today is no different. Important trends ...

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BPO Dissatisfaction Can Be a Good Thing

BPO Dissatisfaction Can Be a Good Thing

By Paul Singer, Principal, Pace Harmon If you asked a BPO buyer 10 years ago, “Are you satisfied with your BPO program?” you would likely hear, “Yes – we achieved the desired costs savings.” Today, when BPO buyers are asked ...

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Evolving the Engineering Vendor Relationship

Evolving the Engineering Vendor Relationship

By Dmitry Stillermann, Vice President of Capital Markets, DataArt We covered management-level communication in our previous article on the engineering vendor partnership model, but equally important is the communication to the joint team in general. Even the most experienced vendor team ...

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