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Bacardi to Launch Shared Services Center in Costa Rica

Bacardi to Launch Shared Services Center in Costa Rica

By Narayan Ammachchi Spirit maker Bacardi has begun setting up a shared services center in the Costa Rican capital San Jose to support its business operation in Central America. Scheduled for inauguration in the first week of September, the shared services ...

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India’s Zensar Acquires US-based Professional Access

India’s Zensar Acquires US-based Professional Access

By Narayan Ammachchi Indian software services and BPO firm Zensar Technologies has announced the acquisition of New York City-based e-commerce solutions provider Professional Access. Financial details of the deal have not been disclosed. With annual revenue of more than US$30 million, ...

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Sutherland Takes Piece of 800-Flowers Customer Care

Sutherland Takes Piece of 800-Flowers Customer Care

By Narayan Ammachchi United States’ floral and gift retailer 1-800-Flowers.com, Inc has outsourced its customer care service to Sutherland Global Services (SGS). Financial details of the deal have not been disclosed. The Carle Place-based retailer – believed to be the ...

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