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Report: IT Outsourcing Bookings Decline 70% in North America

Report: IT Outsourcing Bookings Decline 70% in North America

By Narayan Ammachchi IT outsourcing bookings declined 25% globally in the second quarter of this year, with cloud computing continuing to outshine the outsourcing sector. This is the second straight quarter of declining growth, according to research firm NelsonHall’s quarterly ...

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Today, Even Higher Skills are Being Offshored

Today, Even Higher Skills are Being Offshored

By Kenneth Hess Historically, companies in the U.S. have offshored low wage and low responsibility jobs to cheap labor locations around the globe. However, that trend has begun to change in recent years as more companies rethink their offshoring strategies. ...

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Genpact Looks to Verticals in Latin America

Genpact Looks to Verticals in Latin America

By Tim Wilson Genpact, a global business processes and outsourcing (BPO) company with over two billion dollars in annual revenue, has taken its vertical market focus to Latin America. The company first started to shift to an industry-specific strategy about ...

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Big Shakeout in FAO Coming to Global Outsourcing Market

Big Shakeout in FAO Coming to Global Outsourcing Market

By Kimberly Warner-Cohen A study recently released by Everest Group examining the Finance and Accounting Outsourcing (FAO) market and its trends for 2014 reveals that the industry’s 8 percent growth last year was primarily caused by a significant uptick in ...

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Essar Group Reportedly Plans to Sell Aegis for $1.5 Billion

Essar Group Reportedly Plans to Sell Aegis for $1.5 Billion

By Narayan Ammachchi Indian multinational conglomerate Essar Group is reportedly negotiating with a slew of private equity firms to sell its BPO arm Aegis. The equity firms offering to buy Aegis include KKR, Blackstone, Warburg Pincus, General Atlantic and Temasek, according to Indian television ...

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UST Global Acquires US Technology Firm Xpanxion

UST Global Acquires US Technology Firm Xpanxion

By Narayan Ammachchi California-based outsourcer UST Global has acquired U.S. technology firm Xpanxion for an undisclosed price. The deal comes barely a week after UST Global announced the acquisition of Milwaukee-based engineering solutions company Kanchi Technologies. UST Global will take on some 500 Xpanxion employees and ...

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