Nearshore Americas is on a two week mission in March to travel in-region and meet many new friends, colleagues and partners who are part of this vibrant and fast-growing community of outsourcing professionals.

I will be traveling to Guatemala City later next week to check in with Invest in Guatemala, the Ministry of Economics and about a half dozen key BPO and pro services leaders. I am always fond of returning to Guatemala where, during last Spring’s IAOP chapter meeting, the folks there were very  enthusiastic about the early development of Nearshore Americas and our commitment to being a reliable online voice and platform for the Nearshore community.

After Guatemala, I will head to Mexico City to be part of a newly reformed BPO event organized by the Mexico’s call center promotion agency  IMT and  titled: First Annual Global Contact Center Forum. I will be speaking on one subject near to my heart: Why American Companies Don’t Do Nearshoring and Why. (Follow ups will be posted later in Nearshore Americas.) I will also be moderating a panel discussion on Trends Around Nearshore/ Offshoring/Multishoring. Among the panelists are two gentlemen whose insights are consistently sharp and well-grounded: Anupam Govil, CEO Global Equations and Ruben Sorto, marketing director at Altia Business Park in San Pedro Sula, Honduras.

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The US-Brazil IT-BPO Summit (sponsored by the Brazil-American Chamber of Commerce) kicked off this morning at the W Hotel in Midtown, Manhattan

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The Brazilian Association of Information Technology and Communication Companies (Brasscom) invites you to attend the US- Brazil IT-BPO Conference, organized in partnership with Apex-Brazil – the Brazilian Trade and Investment Promotion Agency and the Brazilian-American Chamber of Commerce of NY.

The summit will focus on Brazil’s rise as an economic powerhouse with growth projections tied closely to ICT advances and government investments in education, infrastructure and technology. The combination of market maturity, political stability, cultural affinity and highly qualified professional result in Brazil being able to offer outstanding opportunities for business development at a competitive cost.

When: November, 10, 2009 8:00 am – 2:00pm

Where: W Hotel, 541 Lexington Avenue, New York, NY

About the Event: The Brazilian IT-BPO market is among the strongest and most mature in the world, having evolved in size, coverage and complexity over the past few decades. Brazil’s cultural affinity to the U.S. and overall market strength …

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Nearshore Americas will be actively covering two major conferences this week in New York City – the US-Brazil ITO BPO Summit at the W Hotel on Tuesday and the Global Sourcing Forum and Expo on Wednesday and Thursday. This is a great chance to connect and share feedback and ideas about our growing online brand.

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Blogging Live – Chicago, Shared Services Outsourcing Network Summit:

Ever wonder why you’re not getting the innovative spirit you had hoped for in your BPO services provider?

The common compliant among countless outsourcing clients is that after years of engaging with services providers, they end up with far less strategic input than they expected at the outset. Tackling complexities around pricing, contracts and the shared responsibility of stimulating more contributions from suppliers was the topic of a breakout session at today’s SSON Summit in Chicago.

“Innovation in its truest sense is intended to create a better business result,” said Lee Coulter, SVP Shared Services at Kraft Foods, who insisted that to get what you really want

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