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Transformation Speed Bump Delays Automation Adoption

Transformation Speed Bump Delays Automation Adoption

By Patrick M. Heffernan and Geoff Woollacott, Principal Analysts, TBR Analytics and automation have sparked a resurgence in the utilization of business process outsourcing (BPO) by large corporations, with two immediate impacts. Firstly, automation is stripping out labor and lowering ...

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