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Ten Steps for Securing Customer Data

Ten Steps for Securing Customer Data

By Patrick Haller Very few things can damage a company’s reputation as does a security breach, compromising sensitive data. Customers trust that contact centers have all the necessary procedures, technology and screening methodologies in place to protect their vital private ...

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The Pros and Cons of Utilizing an Agile Methodology

The Pros and Cons of Utilizing an Agile Methodology

By Carla Dawson, Digital Marketing Manager, Mobydigital Agile Methodologies are the latest in software development but what advantages and disadvantages do they present from a client and provider perspective? Software development is a complicated process from both perspectives and it is ...

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Tata Communications to Purchase Capacity from Seaborn Networks

Tata Communications to Purchase Capacity from Seaborn Networks

By Narayan Ammachchi Indian telecom operator Tata Communications has signed up for Seaborn Networks’ yet-to-be-built submarine cable network, agreeing to purchase telecom capacity in large scale. The deal, analysts say, will strengthen the hand of Tata Consultancy Services (TCS), easing ...

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WPP Acquires Majority Stake in Peruvian Digital Agency

WPP Acquires Majority Stake in Peruvian Digital Agency

By Narayan Ammachchi British advertising giant WPP has announced that its subsidiary Wunderman has acquired a majority stake in Peruvian digital marketing firm Binarix (Phantasia). WPP did not disclose what price it gave for Binarix, but did reveal that Phantasia ...

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