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AT&T Ramps Up Expansion into Mexico with Acquisition of Nextel

AT&T Ramps Up Expansion into Mexico with Acquisition of Nextel

By Narayan Ammachchi AT&T has bought out another Mexican telecom firm, Nextel Mexico, quickly consolidating its position in the country where billionaire businessman Carlos Slim’s telecom firms dominate the market. The U.S. telecom giant paid US$1.8 billion for the wireless assets, ...

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Ten Steps for Securing Customer Data

Ten Steps for Securing Customer Data

By Patrick Haller Very few things can damage a company’s reputation as does a security breach, compromising sensitive data. Customers trust that contact centers have all the necessary procedures, technology and screening methodologies in place to protect their vital private ...

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Facebook Launches Free Internet Service in Colombia

Facebook Launches Free Internet Service in Colombia

By Narayan Ammachchi Social networking giant Facebook has launched its Internet.org app on the Tigo network in Colombia to provide free access to basic Internet services. The app will not allow users to browse all websites, but it will enable ...

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Uruguay Revokes Claro America’s telecom License

Uruguay Revokes Claro America’s telecom License

By Narayan Ammachchi The Uruguayan government has suspended telecommunications license of Claro Americas, fearing that the telecom giant will monopolize the telecoms sector in the country. A subsidiary of Mexican billionaire Carlos Slim’s America Movil, Claro Americas is the smallest ...

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