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TMF Group Buys PricewaterhouseCoopers’ Brazilian BPO Unit

TMF Group Buys PricewaterhouseCoopers’ Brazilian BPO Unit

By Narayan Ammachchi U.S. professional services firm PricewaterhouseCoopers (PwC) has sold its Brazilian outsourcing arm Apriori to the TMF Group, apparently to phase out BPO operations and focus on consulting services. Amsterdam-based TMF says the acquisition will increase the “breadth and ...

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Q&A: New Arvato Executive Names Brazil as Hot Spot for F&A BPO

Q&A: New Arvato Executive Names Brazil as Hot Spot for F&A BPO

By Narayan Ammachchi European outsourcing firm Arvato recently hired former Microsoft executive Edmund O’Brien to oversee the expansion of its operations in Latin America. The Gütersloh, Germany-based BPO provider, which already runs a few delivery centers in nearly half-a-dozen Latin American countries, ...

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A Closer Look at UST Global’s Costa Rica Gamble

A Closer Look at UST Global’s Costa Rica Gamble

By Kirk Laughlin Over a year ago, southern California-based UST Global revealed plans to open a new delivery center in Costa Rica, capping a furious series of announcements by global services’ players to capitalize on what was at the time ...

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