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Ten Steps for Securing Customer Data

Ten Steps for Securing Customer Data

By Patrick Haller Very few things can damage a company’s reputation as does a security breach, compromising sensitive data. Customers trust that contact centers have all the necessary procedures, technology and screening methodologies in place to protect their vital private ...

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Exclusive: Cisco Sees a Brighter Future for Colombia

Exclusive: Cisco Sees a Brighter Future for Colombia

By Loren Moss From empowering the more vulnerable sectors of society to building smarter, more efficient cities, Cisco sees many ways that it can prosper in a mutually beneficial relationship with the people of Colombia. Nearshore Americas sat down for ...

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