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Twenty-four Hours in Port au Prince, Haiti

Twenty-four Hours in Port au Prince, Haiti

By Kirk Laughlin Like many people in the Nearshore services marketplace, I have long considered Haiti to be a market that will one day “get there” and become a viable contender for BPO business, but that day always seemed to ...

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Qualfon Inaugurates Major BPO Center in Guyana

Qualfon Inaugurates Major BPO Center in Guyana

By Narayan Ammachchi BPO provider Qualfon has opened its largest campus in the Guyanese capital of Georgetown. Spread across a 10-acre plot in East Bank Demerara, the campus is expected to grow to accomodate over 6,000 workers over the next five ...

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Sandals to Build a Call Center in Grenada

Sandals to Build a Call Center in Grenada

By Narayan Ammachchi Caribbean hospitality firm Sandals Resorts International has unveiled a plan to invest US$800,000 in Grenada to build a call center and a conference hall in the capital St. George’s. This is the company’s third call center in ...

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