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Trindad Opens Long Awaited “Tamana” Technology Park

Trindad Opens Long Awaited “Tamana” Technology Park

By Narayan Ammachchi Trinidad and Tobago has unveiled its first Science & Technology Park, bolstering its ICT infrastructure to lure foreign investments in technology sector. Built on a sprawling propertty that was once an airbase for the U.S. military, Tamana InTech ...

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KM2 Bulks up in the Caribbean, Establishes DR Operation

KM2 Bulks up in the Caribbean, Establishes DR Operation

By Narayan Ammachchi Nearshore BPO provider KM2 Solutions has expanded to the Dominican Republic with the launch of a contact center in the Caribbean country. The delivery center will provide customer care services through multiple channels, including voice, chat, email ...

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Credit Downgrade Puts Barbados on the Financial Defensive

Credit Downgrade Puts Barbados on the Financial Defensive

By Narayan Ammachchi Barbados is reportedly seeking financial help from International Monitory Fund (IMF) and other foreign funds after Moody’s downgraded its government bond ratings by three notch from Ba3 to B3 earlier this month. According to Reuters, Geoffrey Bell ...

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Qualfon Acquires US Call Center Firm Center Partners

Qualfon Acquires US Call Center Firm Center Partners

By Narayan Ammachchi Qualfon has acquired U.S. call center firm Center Partners in a deal that will give the global BPO provider a significant foothold in North America. With approximately 2,500 employees at six centers in Idaho, Washington and Colorado, Center Partners ...

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