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C3 to Launch Another Contact Center in Guatemala City

C3 to Launch Another Contact Center in Guatemala City

By Narayan Ammachchi C3 is bulking up in Guatemala, launching a new contact center and adding 500 new employees to its workforce. The Plantation, Florida-based BPO provider said the new delivery center in Guatemala City will provide contact center services in ...

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Convergys Completes Acquisition of Stream

Convergys Completes Acquisition of Stream

By Narayan Ammachchi Stream has now fully merged with Convergys, creating the second biggest BPO provider in the $55 billion global outsourcing industry. Cincinnati, Ohio-based Convergys disclosed its agreement to purchase Stream in the first week of of January. The ...

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StarTek Launches Delivery Center in Tegucigapla, Honduras

StarTek Launches Delivery Center in Tegucigapla, Honduras

By Narayan Ammachchi U.S. BPO firm StarTek has launched a delivery center in Tegucigalpa, becoming the first foreign outsourcer to set up office in the violence-hit Honduran capital. This is StartTek’s second delivery center in the Central American country, the ...

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