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Qualfon Inaugurates Major BPO Center in Guyana

Qualfon Inaugurates Major BPO Center in Guyana

By Narayan Ammachchi BPO provider Qualfon has opened its largest campus in the Guyanese capital of Georgetown. Spread across a 10-acre plot in East Bank Demerara, the campus is expected to grow to accomodate over 6,000 workers over the next five ...

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Q&A: New Arvato Executive Names Brazil as Hot Spot for F&A BPO

Q&A: New Arvato Executive Names Brazil as Hot Spot for F&A BPO

By Narayan Ammachchi European outsourcing firm Arvato recently hired former Microsoft executive Edmund O’Brien to oversee the expansion of its operations in Latin America. The Gütersloh, Germany-based BPO provider, which already runs a few delivery centers in nearly half-a-dozen Latin American countries, ...

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A Closer Look at UST Global’s Costa Rica Gamble

A Closer Look at UST Global’s Costa Rica Gamble

By Kirk Laughlin Over a year ago, southern California-based UST Global revealed plans to open a new delivery center in Costa Rica, capping a furious series of announcements by global services’ players to capitalize on what was at the time ...

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