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Jamaica Begins Building 49 More IT Training Centers

Jamaica Begins Building 49 More IT Training Centers

By Narayan Ammachchi Jamaica has begun building another 49 IT skill training centers, with Prime Minister Simpson Miller urging youths to take part in the country’s “information technology revolution.” The Caribbean country, which sees the ICT sector as a means of lowering ...

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Moody’s Warns Growth of LATAM’s Middle Class is Slowing

Moody’s Warns Growth of LATAM’s Middle Class is Slowing

By Narayan Ammachchi After a steady rise during the past decade, Latin America’s middle class growth is slowing, thus negatively affecting both consumption and investment, according to a study by U.S. credit rating agency Moody’s. Among the worst affected companies will ...

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Los Angeles Call Center Accused of Sexually Harassing Staff

Los Angeles Call Center Accused of Sexually Harassing Staff

By Narayan Ammachchi A U.S. government agency is suing Los Angeles-based call center company VXI Global Solutions on charges of sexually harassing its male and female employees. Supervisors at the contact center allegedly showed pornographic images and groped their subordinates. “VXI Global Solutions violated ...

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Accenture to Create 300 New Jobs in Costa Rica

Accenture to Create 300 New Jobs in Costa Rica

By Narayan Ammachchi Global outsourcing firm Accenture plans to offer finance and accounting services from delivery centers in Costa Rica, generating about 300 new jobs over the next couple of years, according to Costa Rican President Luis Guillermo Solis. Solis, ...

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Teleperformance Integrates Aegis Units into its US Operations

Teleperformance Integrates Aegis Units into its US Operations

By Narayan Ammachchi The Aegis units that Teleperformance bought last month will henceforth operate as part of Teleperformance USA, the Paris-based outsourcer has stated. The acquisition is now complete, although the process of integrating Aegis’ employees is still underway. Teleperformance revealed ...

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