Nearshore Americas Video Archive
Tim Searcy of ATA: Nearshore Players Have Opportunity to Become Leaders Instead of Followers
The Nearshore outsourcing industry needs to stand up and become market leaders instead of “market followers” says Tim Searcy, CEO of the ATA, during this interview at the ATA’s Annual Washington D.C. Summit. Searcy says Nearshore BPO and Contact Center providers have a limited time to take a more commanding role before Asia comes on strong to compete aggressively for U.S. customers.