Sykes Enterprises' expansion into Latin America was the result of a serendipitous meeting that saw the company acquiring an existing center in Costa Rica. Now Sykes has operations in five Latin American countries. President and CEO Chuck Sykes discussed his journey taking over from his father, why customer service is the new marketing, and how Sykes is approaching expansion in Latin America.
Miguel Matey's career with Atento has taken him from Spain to Mexico, Guatemala, Czech Republic, Morocco, France, and back to Mexico again. Today, his travel experience has helped highlight the value of Latin America.
When Alexandre Debert moved from France to Argentina, he never knew it would lead to a life in IT with a wife he loves in a new city he now considers home. He shares his experience of changing careers, from finance to IT, with Nearshore Americas.
Lermy García Mas has made a living out of creating games. From an early age, his passion for gaming led him to a career in game development. Having grown up in Cuba, Lermy moved to Uruguay to pursue his dreams of bringing the magic of gaming into people’s lives.
Lawyer and author Caroline Doherty de Novoa moved from London to Bogotá with her Colombian husband, Juan. In the second of our new Voyagers segment, Caroline muses on her experiences across cultures, how that has informed her writing and the similarities and differences between the UK, Northern Ireland and Colombia.
After just under two and a half years at global software development company Luxoft, 27-year-old Maksim Kolesnikov was ready for an adventure – and the one he chose has taken him to the other side of the world, to a country he had never visited before.