A new whitepaper from Nearshore Americas and BPM Tech says the increasing adoption of digital technology is stoking growth in business process management (BPM), with several technology firms trying to make inroads in a market dominated by traditional ERP players.
Business process management is a software initiative that improves workflow, enabling an organization to adapt itself to changing business environments in order to remain competitive and productive.
The whitepaper, entitled Believing in BPM: How Business Process Management Makes the Most of Digital Transformation, identifies the challenges facing the BPM sector and then points at the solutions that some firms have successfully used to overcome the hurdles.
“This is not a coding technique, where you just throw in a bunch of coding and expect something magical to come up,” says Gustavo Parés, founder of BPM Tech, a BPM technology consulting firm headquartered in Mexico City. “We design our software in terms of process models, and an understanding of business rules – we translate that into solutions that can help you manage your profitability through the processes.”
Until few years ago, professionals with expertise in BPM technologies were few and far between in Latin America. But things are improving of late, thanks largely to firms like BPM Tech, which has invested significantly to increase talent pool in this sector.
Although business process management is a unique space in the technology services market, many large IT service firms are offering it as an add-on.
The big players in business process management are also the big ERP players: IBM, Microsoft, Oracle, and SAP. There are several smaller players, including Appian, OpenText, Pegasystems, and Software AG. These days, according to the paper, BAE Systems, Fujitsu Limited and HP Enterprise are also trying to grab a market share.
With clients across the region, IBM appears to be leading the market in Latin America. The whitepaper says the U.S. IT giant is has been increasingly focusing on agile and cloud-based deployments.
Click here to download the free whitepaper today.