Research and Analysis for the Next Generation of IT and BPO
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Mexican Fintech Epesos Raises $6 million From Venture Funds
Scotiabank Turns to NXTP Labs to Find Best Fintechs in LatAm
ItelBPO launches Mega Office Campus in Montego Bay
International Sloth Day Celebrates the Laziest Latin American Creatures
Faces in the Crowd – Ronald Erese
Ibex Global Hiring 350 New Agents in Managua
Roll Video: Plenumsoft CIO Highlights Educational Impacts on Yucatan IT Industry
Roll Video: IJALTI Director on Jalisco Tech Talent Development
Roll Video: Guyana Business Minister on the Value of BPO Job Creation
Voyagers: Mexican Engineer Uproots his Life to Start Afresh with Amazon in Seattle
Guatemala Tech Voyager: Connecting to People is a High-Value Attribute, Even in IT
From Puerto Rico to Canada: Scotiabank Executive Breaks Glass Ceiling of Equality
Mexico’s Naranya Hunts for Game Developers in China
Indian Outsourcing Firm Banishes Dress Code in Favor of Casual Wear
Will Miami Ever Gain Respectability as a High Tech Hub?
As Philippines Value Prop Sinks, Nearshore Steps Up, Says Atento Exec
Q&A: Sykes Exec Bullish about Brazil Presence as BPO Potential is Reinforced
Nearshore Site Selection is Now a Much Deeper Conversation Thanks to Trump
CEO View: Let’s Face It, Colombia and its Neighbors Have a Massive Problem
Accenture to Hire 1000 Technology Professionals in Brazil
Five Scenarios Where Insourcing Makes Better Sense Than Outsourcing
5 Lessons Learned from In-depth Conversations with Latin American Founders
Nathan Lustig interviews Latin American startups and their founders to outline the five most important lessons learned about the region's startup ecosystem.
July 18, 2017
Contact Center Management: 10 Steps to a High-Performance Leadership Culture
Heather Littlejohns outlines 10 simple contact center management rules that result in smoother operations, less stress, and better business results.
July 10, 2017
La Semblanza de las Intenciones de Trump con la Renegociación del NAFTA
Jose Zozyacorrea explica que, con los próximos cambios al NAFTA, actuemos con inteligencia, para el beneficio de una región que, económicamente, es muy importante en el mundo.
July 4, 2017
Nearshore Should be Embracing Gravity in New World Trade Dynamics
Jonathan D'Oleo uses the gravity model to explain the economic opportunities available to those countries in the strategically located Nearshore region.
June 27, 2017
Opportunities for Predictive Analytics in LatAm Land Development
Marty Stallone reveals some of the exciting opportunities for land developers in Latin America, and how analytics vendors will be vital components in the equation.
June 20, 2017
How America is Blindly Deporting Its Competitive Advantage
Matt Wright explains how, in Trump’s America, the true American pastime of innovation has become a gimmick, instead of being understood for the agent for change that it is.
June 13, 2017
Gestión del Cambio en Implementaciones de Robótica: un Camino sin Mapa
Otto Acuna de Exyge explica cómo lograr una transición fluida al implementar la gestión del cambio en la robótica industrial.
June 6, 2017
Nearshore & Offshore Software Developers are Key to Overcoming Talent Drought
As the hiring wars heat up, western companies should be considering nearshore or offshore sourcing as a remedy for the software development talent drought.
May 31, 2017
How the Unbanked are Propelling LatAm’s Mobile Money and Payment Industry
Awareness of mobile payments is increasing in the region, along with the number of unbanked people who will continue to use it.
May 30, 2017
Creating Offshore Opportunities for Emerging BPOs is a Good Commercial Model
Peter Ryan looks into new full-service business models that can help drive efficiency for new BPO players, both onshore and offshore.
May 22, 2017
Latin America is Primed to Produce the Data Science Pros of the Future
Young people in Latam could become part of a niche field, either starting their own data science businesses, or studying to become the next great pros.
May 16, 2017
How to Apply a Minimum Buyable Mindset to Boost Buyer Confidence
Jorge Zavala explains why a "Minimum Buyable Mindset" can transform the way you innovate and do business with services clients.
May 9, 2017