Comments for Nearshore Americas | The New Axis of Outsourcing http://www.nearshoreamericas.com Experts in BPO, IT and Software in Latin America and the Caribbean Wed, 01 Apr 2015 08:33:46 +0000 hourly 1 Comment on Four LatAm-Caribbean Dances You’ve Probably Never Heard Of by Bianca Wright http://www.nearshoreamericas.com/sensual-latamcaribbean-dances-heard/#comment-77168 Wed, 01 Apr 2015 08:33:46 +0000 http://www.nearshoreamericas.com/?p=44269#comment-77168 We will definitely need to do a follow-up piece exploring more dances from this rich, cultural region.

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Comment on Four LatAm-Caribbean Dances You’ve Probably Never Heard Of by Loren http://www.nearshoreamericas.com/sensual-latamcaribbean-dances-heard/#comment-77118 Tue, 31 Mar 2015 23:21:37 +0000 http://www.nearshoreamericas.com/?p=44269#comment-77118 You left out a big one! How could you forget Champeta from Colombia’s north coast? Arguably, Són from Cuba, Perico Ripiáo from the Dominican Republic, and even Dembow / Perreo from Puerto Rico also merit inclusion.

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Comment on Q&A: New Arvato Executive Names Brazil as Hot Spot for F&A BPO by Rebecca Robinson http://www.nearshoreamericas.com/qa-arvato-capitalize-brazils-labor-pool-expand-fa-service/#comment-76982 Tue, 31 Mar 2015 04:27:42 +0000 http://www.nearshoreamericas.com/?p=44223#comment-76982 Sorry that article includes Edmond but here is the original – he wasn’t named yet at this point. http://gizmodo.com/5859025/microsoft-exec-accused-of-a-really-really-awful-remark-about-japan

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Comment on Q&A: New Arvato Executive Names Brazil as Hot Spot for F&A BPO by Rebecca Robinson http://www.nearshoreamericas.com/qa-arvato-capitalize-brazils-labor-pool-expand-fa-service/#comment-76981 Tue, 31 Mar 2015 04:24:58 +0000 http://www.nearshoreamericas.com/?p=44223#comment-76981 I find it ironic that Edmond O’Brien is doing business internationally, as he was the focus and on the losing end of a big Microsoft trial last year, where he made inappropriate comments about Japan and the IRA, according to court documents. He used to go by the name Eddie – now calls himself Edmond. Ridiculous http://www.lawyersandsettlements.com/articles/texas-employment-labor-law/Microsoft-verdict-19779.html#.VRofuCb3anM

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Comment on Lima Tops Air Travel Destinations in Latin America and the Caribbean by Enrique http://www.nearshoreamericas.com/top-5-air-travel-destinations-latin-america-caribbean/#comment-75793 Wed, 25 Mar 2015 15:10:50 +0000 http://www.nearshoreamericas.com/?p=44245#comment-75793 This is very surprising. So surprising that I went to the original report, and indeed, Lima is the airport that received the highest number of foreign visitors per year (followed by #2 Mexico City, and #3 Sao Paulo). I suppose the key word is “foreign”, so I suppose the % of foreign travelers arriving to Lima’s airport is incredibly high, because the Mexico City and Sao Paulo airport are much bigger, but perhaps the traffic is mostly Mexican and Brazilian travelers. I would have thought that airports like Rio de Janeiro or Cancun receive more international travelers than Lima, but apparently not. You learn something new every day, I guess.

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Comment on Jamaican Government, BPO Sector to Fight Imposition of WTO Tax Proposal by Bianca Wright http://www.nearshoreamericas.com/wto-pushes-bpo-tax-jamaica-jamaican-government-bpo-sector-push/#comment-74349 Wed, 18 Mar 2015 15:25:20 +0000 http://www.nearshoreamericas.com/?p=44148#comment-74349 Reply from Loren Moss: I am not an expert on Jamaica’s parliament, but I imagine that any member of parliament, whether belonging to the ruling party or not, may float a paper, proposal, or bill. I don’t think it is nefarious at all for the WTO to negotiate trade policy, including any special trade advantages offered. That is partly why they exist. If the commenter takes that as nefarious, he or she has that perogative, but the article does not take a position on good or ill intentions on the WTO’s part. Jamaican officials themselves told NSAM that the origin of the proposal was the World Trade Organization and we take them at their word.

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Comment on Jamaican Government, BPO Sector to Fight Imposition of WTO Tax Proposal by Alicia Sullivan http://www.nearshoreamericas.com/wto-pushes-bpo-tax-jamaica-jamaican-government-bpo-sector-push/#comment-74178 Tue, 17 Mar 2015 21:45:29 +0000 http://www.nearshoreamericas.com/?p=44148#comment-74178 From this article, it is unclear how a proposal being “floated” in Jamaica’s Parliament has anything to do with the WTO. Does the WTO have the ability to draft proposals in a sovereign nation’s governing body? It is also a bit rich to read that the Prime Minister’s government is against the proposal. Wouldn’t it be the ruling party itself that is doing the drafting and the floating of the proposal? This looks more and more like a trial balloon, not like anything nefarious coming out of the WTO. Further, I note that if Jamaica thinks that it is the third largest English speaking country in the Western Hemisphere, it is wrong. The U.K., Ireland, and Ghana all have English as official languages, all are in the Western Hemisphere, and all have populations that outnumber Jamaica’s. Perhaps the sentence should read that Jamaica is the third largest English speaking country in the Americas, rather in the Western Hemisphere?

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Comment on More Than Twice as Many US Tech Firms Are Outsourcing IT Services from Abroad as in 2013 by Joerg Stimmer http://www.nearshoreamericas.com/tech-firms-outsourcing-services-2013/#comment-74170 Tue, 17 Mar 2015 19:55:03 +0000 http://www.nearshoreamericas.com/?p=44121#comment-74170 Dear Dave, there are good and bad experiences in outsourcing, especially offshoring. We had that kind of discussion years back in Central Europe. My experience and this being confirmed by many others is that in case the homework is done, proper offshoring often increases quality etc. by still reducing the costs.

Another important point is that globalisation is here to stay and it is a question how to benefit from it. My SaaS start up pliXos is an example. It is a digital business model with ow SaaS products to further “industrialise” SW delivery by distributed teams If you want “German engineering” in he global SW services space. So I see this as a chance.

Furthermore on a more strategic point, if the customer company benefits, the managers there (e.g. in the US or Germany) can reinvest and innovate. And clever local IT guys move into a delivery manager or product engineering role, I assume.

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Comment on More Than Twice as Many US Tech Firms Are Outsourcing IT Services from Abroad as in 2013 by Dave http://www.nearshoreamericas.com/tech-firms-outsourcing-services-2013/#comment-74045 Tue, 17 Mar 2015 10:42:44 +0000 http://www.nearshoreamericas.com/?p=44121#comment-74045 in my opinion, the lacks of skills in countries is purely down to short sighted managers who offshore work to save a few pennies. Ok, it’s usually a lot of pennies to begin with, but the quality of work I have personally experienced from offshore staff is shocking. Perhaps they have probably never been taught about it, they just want to get the product in and running and the mess is usually left for the client to sort out, usually by bringing in contractors to fix it, therefore probably costing the same as it would have done if the work had been done onshore in the first place. A few people have said, yes, that used to be the case, but as of Mar 2015 it’s still the case, I see it everyday. Did you know that if you live in India, to remain technical means you are a bit of a loser, because you should be trying to make it into management at all costs, which means the programmer people “churn” is very high, which means a lot of the staff are very inexperienced, which leads to bad quaility work and so it goes on and on. IT staff in the offshore countries I think are waking up to this now and the good programmers are now asking for more money as they are getting more experience, which leads to more expensive outsourcing ..

Would you advise your children to try a career in IT if you lived in eg. the USA, Europe, Australia ? I certainly would not (due to offshoring) and this, I believe, has led to IT skills shortages in these countries.

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Comment on More Than Twice as Many US Tech Firms Are Outsourcing IT Services from Abroad as in 2013 by Joerg Stimmer http://www.nearshoreamericas.com/tech-firms-outsourcing-services-2013/#comment-73924 Mon, 16 Mar 2015 21:05:02 +0000 http://www.nearshoreamericas.com/?p=44121#comment-73924 Interesting news and in line with our observations in the German market, where lack of skilled IT experts is a major driver for offshore and in particular nearshore outsourcing. Although German companies are more hesitant giving away major task, lack of experts forces them to do so. One key element in successful sourcing is a proper governance, which sourcing veterans in Germany have been working on: http://www.plixos.com. This is enriched by a free b2b marketplace for SW services, i.e. used by European customers identifying the fitting nearshore partner, in Eastern Europe and more and more in Southern Europe.

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