Madrid-based Emergia has recently opened a contact center site outside of Medellin, Colombia — further evidence of Colombia’s growing strength as an attractive BPO destination. “Colombia is a country with many emerging business opportunities, so it aligns perfectly with our goals of expanding globally. We intend to coordinate a large number of projects from Manizales, to meet our European and American customers from a single center, “said Alejandro Zurbano, CEO Emergia. For the English version of the press announcement click here.
Emergia has a dozen contact centers globally and, in addition to the new Colombia site, also operates a center in Managua.