Faces in the Crowd – Bob Wrightson

A long-tenured industry veteran, Bob Wrightson is the new Vice President of Operations in Barbados for nearshore BPO provider KM2 Solutions. 

Bob Wrightson

Bob Wrightson is the new Vice President of Operations in Barbados for nearshore BPO provider KM2 Solutions.

After joining Citibank, where he worked as both a Vice President and Director of call center operations in 1986, Bob went on to Aon Consulting Worldwide in 1997 and improved its BPO multi-site call center service operations.

As an independent management consultant, Bob developed and implemented process improvements across multiple industries, before joining Fortegra Financial as Vice President of Operations, followed by Essex Construction as EVP.

“Bob is a strategic and hands on operations executive and comes to this company with extensive experience leading and improving performance in the financial, B2B, and BPO service sectors.” said KM2 in a press release.

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