Dallas-based technology and cloud services vendor Feuji has expanded to Costa Rica with a service center in Heredia, its first delivery center in Latin America.
The company has reportedly launched operations with around 70 people, but plans to add another 150 to the workforce. New recruits will be hired as customer service agents, sales managers, software developers, and support technicians.
Stable political climate, an educated workforce, and proximity to the United States were key factors in attracting the company to Costa Rica.
“Costa Rica is a beautiful country with a lot of resources. It has a skilled, multilingual, and productive workforce that provides added value to the services we provide,” said Juan Carlos Hidalgo, General Manager at Feuji for Costa Rica.
Feuji’s other offices are located in Bulgaria, India, and the United States. Some reports suggest that the company might increase its Costa Rican headcount to 500 if the demand for nearshore services continues to be buoyant.
Alexander Mora, Minister for Foreign Trade, said Feuji would not only generate jobs but also platforms for the transfer of knowledge and training to Costa Ricans.
The global services industry has been the biggest generator of jobs for Costa Rica, with Cinde, the country’s investment promotion agency, saying that foreign multinationals, particularly those in the services industry, generated 35,000 new jobs in the past few years.
Services exports from Costa Rica alone have grown five fold since 2000, reaching US$4.59 billion in 2016.