Indian Call Centers Marred by Continued Fraudulent Activities

Following the Mira Road scandal that revealed widespread criminal activity in some Indian call centers last year, more fraud has since been unearthed in the industry. Two of the …

indian call centers
Source: Poras Chaudhary for The New York Times

Following the Mira Road scandal that revealed widespread criminal activity in some Indian call centers last year, more fraud has since been unearthed in the industry.

Two of the employees that claim to have helped uncover the conspiracy, Jayesh Dubey and Pawan Poojary (pictured), have revealed that it is still prominent in the area, and that Americans are still being defrauded, according to a report by The New York Times.

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Since leaving the call center, Dubey and Poojary have been offered numerous chances to earn more cash with new scams involving cut-rate Viagra, low-interest loans, and personal data collecting for AMEX accounts. “Even if you shut down 400 buildings in India, it will not stop,” said Mr. Dubey, cited by the paper.

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