Narayan AmmachchiInfosys is expanding its operations in Brazil with the launch of a new delivery center in the city of Araraquara in the state of São Paulo. This marks the second time the Indian outsourcing giant has expanded its presence in Latin American in the last month, after it began operations in Puerto Rico in the third week of January.
In Araraquara, the city known as “the abode of the sun,” Infosys will hire about 25 employees and provide BPO services around SAP’s business management software to orange juice producer Citrosuco.
The Bangalore-based firm, which currently has over 1,700 employees in Latin America, may hire more people for its Brazilian operation, as it is becoming increasingly common for Indian outsourcing firms to widen their footprint in the nearshore region to support their growing business operations in North America.
Infosys is endearing Latin American countries with its offers to provide technology training to the region’s jobless graduates. Last year, Infosys trained more than a hundred Brazilians in Internet-based technologies, helping them enhance their skills and employment opportunities. It has also provided similar a service in Costa Rica.
“The Infosys investment means an opportunity for creation of new jobs and for local talent to get a chance to work with global technology experts and leading enterprises,” stated Araraquara’s Mayor Marcelo Barbieri.
Today, as many as 700 Brazilians are working for Infosys. In addition to Brazil, Infosys has a presence in Costa Rica, Puerto Rico, Mexico and Argentina.
The Indian firm has cited Brazil’s “favorable business environment” and easy availability of high-skilled workforce for its expansion in the South American country, where in 2009 it launched a delivery center in Belo Horizonte.
“The new facility in Brazil will be a key part of our global network of delivery centers. It will strengthen our ability to drive innovation and growth for our clients in Latin America,” said Infosys Brazil country head Claudio Elsas.
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