Knoah Solutions Opens New Nearshore Facility in Guatemala

Global BPO provider Knoah Solutions has opened a new nearshore facility in Guatemala City, Guatemala, adding 50 people to its Central American presence.

From this new location, the company will be supporting the over-the-phone interpretation (OPI), medical, telecommunications, home automation, and consumer electronics verticals, according to Tammy Weinstein, Senior Director of Marketing.

“We are seeing tremendous growth and success in our Honduras operations and view expansion into Guatemala as a great next step for Knoah,” said Sri Myneni, CEO, and co-founder of Knoah Solutions.

Over the next 12 months, Knoah aims to hire 200+ contact center staff, from omnichannel customer experience delivery and language interpretation skills, to management and support positions.