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News & Analysis
Alphabet Praises Canada’s Progress in Artificial Intelligence
Google India to Train Young People in Android App Development
US Blacklists Cuban Firms, Restricts American Travel to the Island
Huge Increase of US Students Studying Abroad in Latin America
Faces in the Crowd – Tom Evans
Redditor Describes Ongoing Struggle of Life in Puerto Rico Without Power
Roll Video: Creative Digital City Making Headway in Guadalajara
Roll Video: Plenumsoft CIO Highlights Educational Impacts on Yucatan IT Industry
Roll Video: IJALTI Director on Jalisco Tech Talent Development
Voyagers: Relocating to Jamaica Means Coming Home for UK Professional
Voyagers: Mexican Engineer Uproots his Life to Start Afresh with Amazon in Seattle
Guatemala Tech Voyager: Connecting to People is a High-Value Attribute, Even in IT
Mexico’s Naranya Hunts for Game Developers in China
Indian Outsourcing Firm Banishes Dress Code in Favor of Casual Wear
Will Miami Ever Gain Respectability as a High Tech Hub?
As Philippines Value Prop Sinks, Nearshore Steps Up, Says Atento Exec
Q&A: Sykes Exec Bullish about Brazil Presence as BPO Potential is Reinforced
Nearshore Site Selection is Now a Much Deeper Conversation Thanks to Trump
CEO View: Let’s Face It, Colombia and its Neighbors Have a Massive Problem
Accenture to Hire 1000 Technology Professionals in Brazil
Five Scenarios Where Insourcing Makes Better Sense Than Outsourcing
News & Analysis
News & Analysis
Nearshore Americas Partners with Honduras 20/20 to Stimulate Jobs
As part of the partnership, Nearshore Americas will execute an investor-focused “Discovery Mission” to San Pedro Sula later this month. Read on for more details.
November 17, 2017
Wipro Gains Momentum in Latin America After Years of Instability
While Wipro's path in Latin America has not exactly been smooth or consistent, the company is now growing fast, particularity in Mexico and Costa Rica.
November 14, 2017
Following Hurricane Maria, Puerto Rico BPO is Returning to Normalcy
More than a month after Hurricane Maria devastated Puerto Rico, the BPO sector is reportedly recovering well and slowly returning to normal service.
October 26, 2017
Jamaica Rolls Out Red Carpet to Investment Mission in the BPO Sector
This three-day mission included visits to the country’s two technology hubs, Kingston and Montego Bay, as well as delivery centers operated by Ibex Global, ItelBPO, and VXI Global Solutions.
October 20, 2017
Ontario Minimum Wage Increase Driving BPOs to Alternative Strategies and Locations
BPO providers and call centers in the Canadian province of Ontario are running scared following a local government bill for a minimum wage increase.
October 17, 2017
Guatemala Finishing School Starting to Bear Fruit as 1,000 Graduates Enter BPO Industry
The successful program is next year extending a pilot to prepare students during their last two years of high school, with goals to extend to Honduras as soon as possible.
September 28, 2017
Webinar: Essential Checklist for F&A Outsourcing Decision-Makers
Taking place on Wednesday, October 11, 2017 at 1:00 PM EDT, the webinar will tackle some of the biggest questions that senior finance executives face when contemplating the services of third-party FAO partners.
September 25, 2017
Aggressive Expansion at Amazon Costa Rica Leads to “Top 5” Employer Status
Amazon Costa Rica is adding an additional 2,500 people to its 5,000-strong workforce before the end of 2017, making it a top-5 employer in the country, and a solid member of the local industry.
September 15, 2017
Puerto Rico BPO and ITO Seeing Significant Gains as Tax Breaks Attract New Players
The BPO sector in Puerto Rico is reportedly undergoing a boom, with the government recording 110% market growth in the last four years.
August 22, 2017
Sutherland Exec: Jamaica BPO Must Shift Talent Focus to Survive Age of AI
Jamaica’s country head at Sutherland has recommended that the country invest more in human capital to safeguard jobs in the Jamaica BPO sector.
August 2, 2017
Bogota Wins Belatrix, Beating Out Costa Rica and Mexico
Argentinian software services company, Belatrix, has opened a new software delivery centre in Bogota, Colombia, shelving Costa Rica and Mexico as back-up options for expansion.
July 10, 2017
CX Guyana Tour Reveals Power of On-the-Ground BPO Evaluation
Organized by Nearshore Americas, the trade mission was designed to examine the country’s readiness in offering global services, particularly call center service.
June 13, 2017