Country Profile: Uruguay

$349.00

The Nearshore Americas profile provides detailed information on the business services market in Uruguay, including market evolution, key players, and growth verticals. Additionally, this report offers analysis of wages in Montevideo’s software development industry. The 17-page profile includes forecasts of BPO/ITO growth through 2018.

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The Nearshore Americas profile provides detailed information on the business services market in Uruguay, including market evolution, key players, and growth verticals. Additionally, this report offers analysis of wages in Montevideo’s software development industry. The 17-page profile includes forecasts of BPO/ITO growth through 2018.

Report highlights:

  • Reforms enacted since 2002 have bolstered Uruguay’s position in the South American BPO/ITO market.
  • Although per capita wages in Uruguay are among the highest in South America, the country is a competitive destination for high-value services.
  • Shared service centers dominate the BPO space, accounting for 70% of the BPO employees in Uruguay.
  • Between 2016 and 2018 KPO and LPO will account for a growing share of BPO delivery.

INTRODUCTION

  • Introduction …. 4
  • Sources of Strength …. 5
  • BPO/ITO Labor Standards …. 6
  • Global Competitiveness …. 6
  • Trends …. 7
  • BPO Characteristics …. 9
  • Conclusions…. 13
  • Appendix …. 15

The Nearshore Americas profile provides detailed information on the business services market in Uruguay, including market evolution, key players, and growth verticals. Additionally, this report offers analysis of wages in Montevideo’s software development industry. The 17-page profile includes forecasts of BPO/ITO growth through 2018.

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