Slideshow: Nexus 2018 Showcases Diversity and Range of Nearshore Expertise

This Nexus 2018 slideshow highlights the diverse mix of Nearshore experts in the industry, and the seemingly endless facets of innovation and culture in this deep and colorful sector.

Nearshore Nexus 2018

Nexus 2018 brought together a diverse mix of Nearshore experts in San Francisco last week, really highlighting the seemingly endless facets of innovation and culture in this deep and colorful industry.

Convening at the NASDAQ Entrepreneurial Center in San Francisco on June 27th, 2018, delegates traveled in from Canada, Jamaica, Cuba, Mexico, Costa Rica, Argentina, Belize, and various other American countries, bringing their knowledge on chatbots, AI, RPA, call centers, BPO, digital transformation, and the touch points that Nearshore has with almost every industry.

Check out this slideshow to get a sense for the diversity and depth of this unique sector.

  • Nexus 2018 brought together a diverse mix of Nearshore experts at the NASDAQ Entrepreneurial Center in San Francisco on June 27th, 2018.
  • Opening things up, Jim Marshall, Head of Silicon Valley Bank’s Emerging Manager Practice explained how he sees the region adapting from a venture capital perspective, linking his findings to the services sector.
  • “RPA is stable, secure and proven many times over to not impact heavy IT solutions,” said A.J. Hanna from Symphony Ventures.
  • Hanna’s colleague Jaume Sues backed up the concept, reinforcing that RPA adoption is not a one size fits all solution.
  • The final morning session brought together a number of IT services vendors to discuss what is driving their adaptation to emerging technologies and new client demands.
  • Raul Vijay provided Uber’s take on how IT services firm should refine their pitch when selling into companies that are driving toward rapid innovation and new product roll-outs.
  • In one of the most fascinating talks of the day, Sergio Legorreta and Daniel Ujczo tackled the risks that the Nearshore market faces as Mexico reacts to the reality of a new government.
  • King R. White, CEO and Founder of Site Selection Group, gave the audience the inside scoop on where the smart money is going in BPO and IT site selection.
  • Our own Chief Editor, Matt Kendall, revealed the exclusive and insightful findings of a recent Nearshore Americas chatbot survey.
  • Experts from NDS, TD Bank, and TalkPush discussed how companies are managing the production and implementation of Chatbots, describing exactly how exactly they are enriching customer experience.
  • Sylvain Kalache, Co-founder at Holberton School, offered up unique advice on the issue of training software developers, suggesting a far more comprehensive, co-op driven approach to the conventional notion of coding schools.
  • Ending the day, Rajeev Gupta from TCS, Frank Langston from Pay By Group, Raj Mohan from Presidency Solutions, and Angel Bañuelos from Balero addressed the sustainability of the region’s top performing location: Guadalajara, Mexico.

For more on Nexus 2018, click the links below for further reading.

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