South America
South America
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HP Abandons Medellin Global Center and Has No One to Blame But Itself
With triumphant platitudes and self-congratulatory praise, Hewlett-Packard made history by opening a US$14 million global …
By Staff Report -
Report: Bolivia’s Telecoms Market is Fastest Growing in Latin America
Although relatively small in size, Bolivia is the fastest growing telecom market in all of …
By Narayan Ammachchi -
Accenture to Hire 1000 Technology Professionals in Brazil
Accenture is expanding its delivery center in Recife, Brazil, adding 1,000 positions, with the outsourcing …
By Narayan Ammachchi -
Two Decades of BPO Evolution: ‘We’ve Come a Long Way, Baby!’
I have seen many changes in the outsourcing industry during the past two decades since my first …
By Loren Moss -
English Skills are a Foundation for Success in Barranquilla
Is it possible for a native Spanish-speaker go from speaking very basic English to advanced …
By Patrick Haller -
Shared Services – the Next IT Evolution
Latin American businesses implementing shared services centers are seeing significant benefits, such as lower costs; …
By Norberto Gaona -
Mexico City is Most Youthful Latin American City: Report
Mexico City, Santiago and Rio De Janeiro are the most youthful cities in Latin America, …
By Narayan Ammachchi -
Despite Challenges, Convergys Vows to Continue Expanding in Colombia
Convergys plans to add 350 new employees to its workforce in Colombia, as the global call …
By Narayan Ammachchi -
ECLAC Urges Regional Governments to Diversify Exports to China
The Economic Commission for Latin America and the Caribbean (ECLAC) has urged regional governments to …
By Narayan Ammachchi -
Teleperformance to Offer Dutch-Language Customer Care from Suriname
Teleperformance is preparing to launch a delivery center in Suriname’s capital Paramaribo, from which the …
By Narayan Ammachchi -
Teleperformance to Offer Dutch-Language Customer Care from Suriname
Teleperformance is preparing to launch a delivery center in Suriname’s capital Paramaribo, from which the …
By Narayan Ammachchi -
Automation and Client Demands Drive Evolving BPO Skill Sets
By Duncan Tucker As clients grow more demanding and technological advances facilitate the onset of …
By Duncan Tucker