Miguel Matey's career with Atento has taken him from Spain to Mexico, Guatemala, Czech Republic, Morocco, France, and back to Mexico again. Today, his travel experience has helped highlight the value of Latin America.
The Luxembourg-based company has posted a loss of 8.1 million for 2Q16, with revenue in Brazil dropping more than 10%. A large part of its loss in Brazil was offset by revenue increases elsewhere in Latin America.
Atento's strengthening position in Latin America despite weakening currencies points to its confidence in the region and continuing interest from US clients. US nearshore director Bruce Dawson talks to Narayan Ammachchi about expanding in the region, vertical interests and targeting US clients.