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Algar Tech Launches Delivery Center in Medellin, Colombia

Algar Tech Launches Delivery Center in Medellin, Colombia

By Narayan Ammachchi Brazilian IT outsourcing firm Algar Tech has expanded its operations in Colombia by launching a delivery center in Medellin. Algar, which also operates in Argentina and Chile, says it wants to contribute to Colombia’s socio-economic growth by utilizing ...

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Level 3 to Boost Call Center Infrastructure in Brazil

Level 3 to Boost Call Center Infrastructure in Brazil

By Narayan Ammachchi U.S. telecom services firm Level 3 Communications has struck a deal with Canon, Inc to support the Japanese firm’s call centers across Brazil. Under the deal, Level 3 would provide a range of IP (Internet protocol) voice ...

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LATAM Expansion Lifts Teleperformance’s Profits

Rapid expansion in Latin American region has borne fruit for Teleperformance, which has reported a 17 percent increase in profit for the first half of 2013. The Global BPO provider has launched two new delivery centers and expanded four existing ...

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