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Exclusive: BPO Signings Up 60% in LATAM this Year

Exclusive: BPO Signings Up 60% in LATAM this Year

While the European BPO market stagnates, business in the Americas is booming, with LATAM recording a 60% rise in signings so far this year. The telecoms sector continues to drive much of the growth, while the region is providing an ...

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The Unexpected Result of NSA Spying in Brazil

The Unexpected Result of NSA Spying in Brazil

By Kirk Laughlin The fallout from the National Security Agency’s espionage activities has triggered angry backlashes from governments across the Americas, but the violation has been particularly acute in Brazil, where President Dilma  Rousseff went to great lengths in her recent ...

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Have a Devil of a Time at Iguazú Falls

Have a Devil of a Time at Iguazú Falls

La Garganta del Diablo, or The Devil’s Throat, might sound like a horror movie, but even though its mighty roar might scare some, it is one of the most beautiful and impressive parts of the Iguazú Falls. At 269 feet ...

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Infosys Exodus Continues as Andrade Joins Capgemini

Infosys Exodus Continues as Andrade Joins Capgemini

Humberto Andrade became the latest high-profile departure from Infosys BPO this week as he left his position as head of Latin American operations to become vice president and engagement executive at rival firm Capgemini. Andrade had joined Infosys in September ...

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