Rogerio Oliveira, chairman of Brazil’s Resource, says the speed and agility of cloud services are proving to outperform the traditional IT department.
Embraer CIO Alexandre Baulé talks about how IT is a ‘provider of know-how’ for internal customers.
By Linda Tuck Chapman
Information Technology Outsourcing programs (ITO) have been around for more than fifteen years. Early adopters were acquiring application development and maintenance services from India back in the nineties. In fact, it is very rare for any large corporations to provide all of these services internally. Whether your ITO program is ten months or ten years old, there is usually more than one way to drive more value.
Businesses in North America are setting aside larger sum of money for outsourced IT services, increasing over twenty percent in 2012, says a report from IT research firm Computer Economics.
This expansion in IT outsourcing reflects recovery in IT spending, and the research firm says it expects longer-term growth in ITO. “Among organizations that outsource IT work, the percentage of their total IT budgeted for outsourcing services rose to 8.6 percent at the median, from 7.0 percent the prior year, for an increase of 23 percent,” noted the research firm.
It is a significant development because in 2011 spending on outsourcing had remained at about the same level as 2010.
As recession hit in 2008, many organizations reduced spending on outsourcing services, particularly application development. But now, given the outcome of this study, the IT outsourcing market is on its path of recovery.
“With this budget cycle, however, IT …
By James Bargent
General Motors has shocked the outsourcing industry with its announcement to radically cut external IT projects. The U.S. auto giant has talked of reducing its IT outsourcing to just 10 percent from the current 90 percent. What could be the reason behind such a move? Is it political, philosophical or just a business plan? At present, 90 percent of GM’s IT services are outsourced to vendors such as HP/EDS, IBM, Capgemini
By Jon Tonti
Agile is well on its way to becoming the new norm in software development management. Although Agile is a broad term used to describe a software development ideology, it is a practice area that enables Nearshore IT firms to compete at a higher level versus their offshore peers.
One of the hottest conference brands in the global outsourcing industry – Nearshore Nexus combines passion and purpose into one, high-powered package.
By Jon Tonti
Global CIOs are more focused than ever on activities that generate revenue and they are leveraging their global sourcing strategies not to save money, but instead to invent new business verticals, according to the newly released 2012 Harvey Nash CIO Survey. As the architecture of a company’s systems becomes synonymous with its business model, CIOs are crafting souring strategy not just directed at cost savings, but also revenue generation.
Nearshore Nexus – the ‘home conference’ for the thriving Latin America BPO and IT industry – created a huge splash last week in New York City. Capturing the passion and energy of over 200 executive attendees, twenty sponsors and attendees from 15 countries in the region is a tall order – but our photographer managed to distill the full-day program into this colorful pictorial.. [Gallery not found]
IT has to make itself more relevant or risk allowing ‘shadow IT” to drive the needs of business, says Alex Camino of Softtek