Is Bogota Real Estate too Expensive? We Get to the Bottom of It
June 23rd, 2010By Tarun George
Long perceived as a risky sourcing destination, Colombia has in recent years largely shed that stigma and transformed itself into one of the best business locations in Latin America. Ranking highest on the World Bank’s 2010 Doing Business Report, Bogotá is a forward-thinking city with a focus on IT. But now it seems that a new stereotype about the Colombian capital is taking root. Reports are that real estate prices in the city have been rising, and buy-side companies are concerned. Are the rumors true? To get the story, we spoke with real estate analysts, private vendors on the ground, and the city’s promo agency Invest in Bogotá.
Colombia’s Neutral Spanish Accent a ‘Key Factor’
April 15th, 2010Source: Latin Business Chronicle
BOGOTA, Colombia – The Unisono call center is located in the Colombian capital of Bogota. But you wouldn’t know it walking past the rows of youthful operators equipped with headsets and computer monitors.
Chilean flags fly in one wing of the sprawling office while the red-white-and-green national colors of Mexico dominate another section. The decorations set the mood and help Unisono employees get in synch with their customers and clients from around Latin America.
It’s a nice touch, one that’s helped the Spanish company Unisono make its mark here in Colombia. The company plans to upgrade its Bogota call center and double the number of employees from 320 to 640 by the end of the year, according to Ana Isabel Iglesias, an Unisono development consultant.
Like Unisono, call centers in Colombia are undergoing a rapid transition. The first call center opened here in the mid-1990s but now more than …
Colombia: La Transformacion
April 8th, 2010By Ana Karina Quessep
La importancia de que un País se adapte rápidamente a los cambios en todo nivel permite que sea competitivo y que este a la vanguardia en los aspectos necesarios para llevar su economía al nivel esperado.
Hace más de 15 años Colombia ha venido trabajando en el tema de tercerización de Procesos a través de la industria de los Contact Centers, sin embargo este proceso de desarrollo dedicado solo a voz hoy requieren que involucre un concepto más globalizado enfocado a BPO&O.
Con la ayuda del Gobierno a través del Programa de Transformación productiva, la industria se consolido como un sector emergente de Clase Mundial, para lo cual un estudio de McKinsey le dio vida a una oportunidad de negocio, que se consolidara a nivel local, en inversión extranjera en el país y exportación de servicios….
Colombia BPO Update: More Call Center Deals and How Venezuela’s Loss is Bogota’s Gain
April 5th, 2010By Kirk Laughlin
“When (call center executives) from the U.S. go shopping in LATAM, they are amazed at what Colombia has to offer” – Sara Bojanini, Investment Director at Proexport USA
One of the hottest Latin American BPO destinations – Colombia – is about to win a couple more big deals, according to Sara Bojanini, Investment Director at Proexport USA, who sat down recently with Nearshore Americas to talk about the attractions of Colombia and how the country continues to carve out its own identity as a major sourcing destination.
A few weeks ago, we reported that Convergys will be opening a new delivery center in Bogota, and our sources continue to tell us that this project is going through, despite the fact that Convergys has not yet confirmed the project publicly. Another major contact center provider is moving toward establishing a new Colombia facility, according to Bojanini, but she could not yet name the provider.
