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Tag Archives: Frost and...
ItelBPO launches Mega Office Campus in Montego Bay
Hinduja Global Solutions Eyeing Jamaica Expansion
Teleperformance Co-founder Daniel Julien Takes Over As CEO
Ibex Global Hiring 350 New Agents in Managua
Las Vegas Latin Caribbean Festival Celebrates Cultural Influence in Nevada
Recap: When Vendor Consolidation is Necessary and How to Properly Implement It
Roll Video: Plenumsoft CIO Highlights Educational Impacts on Yucatan IT Industry
Roll Video: IJALTI Director on Jalisco Tech Talent Development
Roll Video: Guyana Business Minister on the Value of BPO Job Creation
Voyagers: Mexican Engineer Uproots his Life to Start Afresh with Amazon in Seattle
Guatemala Tech Voyager: Connecting to People is a High-Value Attribute, Even in IT
From Puerto Rico to Canada: Scotiabank Executive Breaks Glass Ceiling of Equality
Mexico’s Naranya Hunts for Game Developers in China
Indian Outsourcing Firm Banishes Dress Code in Favor of Casual Wear
Will Miami Ever Gain Respectability as a High Tech Hub?
As Philippines Value Prop Sinks, Nearshore Steps Up, Says Atento Exec
Q&A: Sykes Exec Bullish about Brazil Presence as BPO Potential is Reinforced
Nearshore Site Selection is Now a Much Deeper Conversation Thanks to Trump
CEO View: Let’s Face It, Colombia and its Neighbors Have a Massive Problem
Accenture to Hire 1000 Technology Professionals in Brazil
Five Scenarios Where Insourcing Makes Better Sense Than Outsourcing
Tag Archives: Frost and Sullivan
Tag Archives: Frost and Sullivan
Recap: Who Really Makes Money In IoT?
This time last year, Dilip Sarangan, Industry Principal of IoT at Frost & Sullivan took a comprehensive look at the main profit centers in IoT and who was benefiting from them.
June 12, 2017
LatAm Data Center Market Expands With Brazil Leading the Way
A new report forecasts that the market will grow to almost twice the size over the next five years, saying businesses are realizing that outsourcing infrastructure management can yield high dividends.
February 22, 2017
Healthcare Now Represents Billion-dollar Opportunity For IT Firms: Study
A new report from Frost & Sullivan shows that new technologies are continuously disrupting healthcare, creating a billion-dollar opportunity for IT firms.
December 13, 2016
LatAm Contact Center Outsourcing Services Trudging Down a Difficult Path
Sebastian Menutti explains why contact center outsourcing services in Latin America continue down a difficult path in the region's overall outsourcing ecosystem.
October 11, 2016
Is Latin America Ready to Embrace A Future of Remote Work Culture?
Remote work, telework, home office, virtual work or telecommuting: call it what you want, but …
August 2, 2016
Analysts Say Rising Minimum Wage Not Likely to Fuel Offshore Job Exodus
In order to keep up with inflation and the rising cost of living, an increasing …
October 16, 2014
Cultural Affinity: A Big Influence on Caribbean and Central America Contact Center Sourcing
The Central American and Caribbean (CaCar) region was one of the fastest growing market for …
May 29, 2014
Brazil’s Big Data & Analytics Sector Set to Become a Billion Dollar Market
Brazilian big data and analytics market revenue will grow fourfold over the next four years, …
February 17, 2014
“The Whole Thing is About Talent Management”
What makes BPO operations really hum? Michael Desalles of Frost and Sullivan points to leading …
February 16, 2014
Is the Nearshore Ready for Customer-Driven Centers of Excellence?
2013 has seen rapid evolution in the customer contact space, especially with the evolution of …
January 8, 2014
The State of LATAM Contact Centers: Outlook on 2014
Rising geographies, new technologies and market competitiveness are high on the watchlist of Frost and …
December 10, 2013
Brazil’s Contact Center Outsourcing Market Sees Growth Slowing
Brazil’s contact-center outsourcing services market earned $5.39 billion in revenue in 2012, but the sector is …
August 19, 2013