Frances Karamouzis of Gartner says that the competitive advantage in sourcing will increasingly depend on adopting automation. But the scarcity in certain skill sets means that the human element isn't going anywhere just yet.
Mexican Foreign Minister Ruiz Massieu: “We have not been able to communicate on what the Mexican and Mexican-American community contributes to the well-being, economic growth and social advancement of the United States."
Identifying problem providers early on can save you time, money and hassles, but spotting those who are less than honest isn't easy. Nearshore Americas looks at seven signs that may indicate your offshore provider is not quite telling the full story.