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Transformation Speed Bump Delays Automation Adoption

Transformation Speed Bump Delays Automation Adoption

By Patrick M. Heffernan and Geoff Woollacott, Principal Analysts, TBR Analytics and automation have sparked a resurgence in the utilization of business process outsourcing (BPO) by large corporations, with two immediate impacts. Firstly, automation is stripping out labor and lowering ...

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Global Convergence Inc. Acquires NXO Americas

Global Convergence Inc. Acquires NXO Americas

By Narayan Ammachchi Global Convergence Inc. has announced that it has acquired the operating assets of global services and solutions provider NXO Americas, the North American subsidiary of NextiraOne Europe. NXO Americas Inc. is a startup that provides, designs, installs ...

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Infosys Exodus Continues as Andrade Joins Capgemini

Infosys Exodus Continues as Andrade Joins Capgemini

Humberto Andrade became the latest high-profile departure from Infosys BPO this week as he left his position as head of Latin American operations to become vice president and engagement executive at rival firm Capgemini. Andrade had joined Infosys in September ...

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