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Arledge Partners Becomes Cresa Dallas

Arledge Partners Becomes Cresa Dallas

By Narayan Ammachchi BPO site selection expert Jeff Pappas has been named the head of Cresa’s Site Selection Practice Group. The news comes after Pappas’ Arledge Partners joined hands with Cresa and renamed as Cresa Dallas. Cresa, a Boston, Massachusetts-based ...

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Rising Wages and Inflation Damage the Luster of Costa Rica

Rising Wages and Inflation Damage the Luster of Costa Rica

Out of nowhere, Costa Rica is described as “another Puerto Rico”By Narayan Ammachchi Rising wages and inflation are threatening to undermine Costa Rica’s outsourcing sector, with several outsourcing firms scaling down operation and fleeing to cheaper locations. Costa Rica has ...

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The Hopeless Case of the Capital of Honduras: Most of the Right Stuff Yet Ignored by Global BPO

By Narayan Ammachchi Despite having a large bilingual population and an increasingly stable government, Tegucigalpa – the capital of Honduras – does not have a single foreign BPO firm operating within city limits. What is wrong with “Tegus”, the city ...

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Belize Insider: Kind of Familiar, But Without the Chain Stores (Part II)

Belize Insider: Kind of Familiar, But Without the Chain Stores (Part II)

A rising Central America nation feels like home – sort of. Second of two-part analysis. By Jeff Pappas Even if you’re a world traveler with a bazillion frequent-flier miles, chances are that you’ll be fascinated by your first glimpses of ...

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Belize: The Next Big Little Call-Center Destination?

With English already mastered, how far can this curiously attractive nation go on the Latin America call center map? (Part one of two part series) By Jeff Pappas How many times have you traveled to a tropical paradise and said ...

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Nearshore BPO Experts Deliver Optimistic Message to Honduran President Lobo

Source: ProcesoHN Tegucigalpa – American Business leaders told  Honduran President  Porfirio Lobo Sosa the country is becoming better positioned to attract jobs in the field of call centers and business process outsourcing. Leading the delegation was Ruben Sorto, a representative ...

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