SOURCE: ECONOMICTIMES

US-based BPO and KPO firm Motif has opened a500-seat delivery centre in Costa Rica where it will offer bilingual service in English and Spanish. The company aims to tap Latino client base in the US and other geographies. The company will invest $2.5 million in the centre and will begin operations in January next year.

“The delivery centre in Costa Rica will be the first of its kind to provide bilingual support to its clients in both English and Spanish. We studied several site locations in Latin America and settled on Costa Rica for its proximity to the US and a host of other reasons. The country may not be as cheap as other Latin American countries. But in long term the total operations cost it will be cheaper. Also, the country offers a very well educated and stable workforce,” said Chris Meneze, president and CEO of Motif.

The …

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