BY STAFF REPORT
India’s IT/BPO sector will maintain a 12 percent growth rate and post export revenue of US$ 87 billion in 2014, says the country’s industry lobby group Nasscom.
The changing business model and emergence of new technologies, according to Nasscom, will help the domestic BPO firms widen their reach and extend more services to their clients overseas.
Smart computing and ‘anything’-as-a-service are expected to open new opportunities for the country’s BPO service providers.
“Technology has today become an integral enabler for growth across all sectors and the industry is continuously evolving and innovating to emerge as a strategic partner to its customers. The thrust is IP led solutions served over multiple platforms that has the customer at the centre of every module, and is transformative in nature,” said Natarajan Chandrasekaran, Chairman of Nasscom, and CEO of Tata Consultancy.
Som Mittal, President of Nasscom, said the association will partner with …
By Narayan Ammachchi
The Data center services market in Latin America is experiencing a classic ‘perfect storm’, where a combinations of internal market forces and global demand are accelerating the need for higher-end server space.
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Methodology for software development is one of the fastest evolving segments of technology project management. Long dead is testing on a post-development cycle basis. As a percentage of development time and cost it varies, but nobody can deny that it is weighty. Testing is adapting to accommodate the demands of software development methodology – hell-bent on cutting waste
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The more white papers you review that define and talk about outsourcing, managed services, and the cloud the more entangled these models seem to become. Yet there are clear differences, and understanding how the different options complement the core business of a company to generate maximum value is the obvious endgame. We spoke to Hugo Harber, Portfolio Director at Colt, an IT managed services company based in the UK,
Worldwide spending for IT outsourcing (ITO) services is on pace to reach US$251.7 billion in 2012, a 2.1 percent increase from 2011 spending of $246.6 billion, according to the latest forecast by Gartner, Inc.
While there will be some impact from the ongoing business slowdown due to sovereign-debt issues in Europe and slowing exports in China, Gartner expects the ITO market in the emerging Asia/Pacific region to represent the highest growth of all regions.
Spending on ITO in the Asia/Pacific region will grow 1 percent in U.S. dollars in 2012 and exceed 2.5 percent growth in 2013. With the exception of Japan, Australia, New Zealand, and to a lesser degree, Singapore and Hong Kong, the countries in Asia/Pacific are quite new in terms of outsourcing usage, understanding and sophistication. The growth is being driven by the large inflow of capital into Asia over the past three to five years, leading to the …
Satyam Computer Services was rebranded Mahindra Satyam in June 2009 and is in the process of merging with Tech Mahindra, but these corporate changes have not changed the company’s status as one of the top half-dozen outsourcing firms rising from India.
By Clayton Browne
Software as a Service (SaaS), a relationship that provides on-demand access to a cloud based network with shared configurable computing resources, has enjoyed phenomenal growth over the last few years. But how successful have IT organizations been with structuring SaaS contracts to address SLAs and the variety of things that can go wrong?
Although cloud computing is still very incipient in Brazil, one local expert predicts a cloudy forecast for Brazil’s IT community in the next few years. Pedro Augusto de Oliveria, Brazil IT Manager of global gold producer AngloGold Ashanti, says current private cloud investments by large companies will evolve into public cloud investments by the business community at large.
By Joerg Stimmer
The main drivers for Nearshore services delivery are well known from many sources. More experienced, outsourcing customers expect their service providers to deliver more value, e.g. increased transparency and flexibility – at even lower costs. This requires innovative solutions.