By Narayan Ammachchi

Latin American IT consulting and outsourcing firm Neoris has named industry veteran Sam Elfawal as its new president of US operations.

The Miami, Fla-based company stated in a press release that Elfawal will assume the new role immediately. He fills the role vacated by Doug Gattuso,who left Neoris several months ago to take a position with Trilogy Enterprises.

The new president, shouldering the responsibility of expanding the company’s operations in North America, said he would leverage nearshore outsourcing practice.

“Sam possesses deep experience in international business and has a thorough understanding of what it takes to work across multiple cultures,” the press release noted.

Elfawal has previously held key positions at IBM Global Business Services and SAP Americas, where he was director of business development and channel sales.

“Elfawal is passionate about cultural transformation and instilling customer-centric organizational behavior, which fits perfectly with our Practical Visionaries identity,” said Claudio …

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BY STAFF REPORT

One of Latin America’s  leading IT service provider -  Softtek  – has acquired Systech Integrators, a Silicon Valley-based SAP solutions vendor.

Softtek has not disclosed the financial details of the deal. San Jose, CA-based Systech offers end-to-end solutions and services in support of SAP applications, including implementation, business consulting, hosting and application management services.

The merger further bolsters Softtek’s SAP solutions portfolio, which accounts for a third of the company’s revenue.

Systech has a delivery center in India and also a strong and innovative workforce.  Following the merger, Systech’s co-founder and CEO Sam Tyagi will head the Softtek’s ERP practice for North America.

“We are thrilled about the new opportunities that lie ahead by joining Softtek,” said Tyagi, adding that the combined capabilities, experience and geographic scope will unequivocally provide new avenues to deliver SAP software-based innovations to the market.

This is Softtek’s second acquisition in six months …

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BY STAFF REPORT

 US technology giant IBM has a struck deal with a Canadian business consortium to set up a global delivery center in Halifax generating about 500 new jobs for local community.

The delivery center is expected to provide application development and support services to manage and transform IT systems for local government departments, businesses and universities.

Reports say it is the first IBM center of its kind in Canada.

The decision to set up the delivery center follows IBM’s agreement with the Government of Nova Scotia and a business consortium called Nova Scotia Business, Inc.

The ten-year contract will see IBM provide its SAP application management services to Nova Scotia’s Core Competency Centre (CCC) and Health Administrative Services Program (HASP).

Interestingly, IBM has agreed to take on board all 74 government employees who are currently managing these services.

“These employees will have an opportunity to grow and expand their highly valued skills within Nova …

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By Tim Wilson

Latin America, including Mexico, has received scant attention in the U.S. presidential election. While it’s easy to see why President Obama and Mitt Romney are preoccupied with the U.S. economy, analysts agree that the eventual winner should put Mexico on his agenda, as the country represents more opportunity now than during the prior election in 2008.

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STAFF REPORT

Mexico’s top cement maker Cemex has asserted its commitment to its subsidiary Neoris, in a press release distributed this morning.

The announcement comes several weeks after IBM signed a 10-year contract with Cemex to deliver business process and information technology services. Cemex had stated that the contract was aimed at saving US$ 1 billion over the ten year period. (Prior to the IBM announcement, there was speculation that Cemex would attempt to sell Neoris in order to help improve its balance sheet.)

Cemex has noted in the statement that the contract with IBM does not overlap with the IT consulting, application development, and implementation services that Neoris provides to Cemex.

Neoris created many innovative solutions for Cemex and it became successful as an independent player in the market, Cemex stated.

“Neoris has delivered great value for Cemex and other large multinationals, and it will continue contributing in our …

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BusinessWire: Latin America’s IT services company Softtek has bought Mexico-based SCAi, a provider of SAP-based industry solutions, and VTEC Group Inc., its U.S. subsidiary.

Financial details of the deal have not been disclosed.

The acquisition strengthens Softtek’s SAP portfolio, enabling it to broaden its offerings to numerous industries including automotive, pharma, personal care and chemical and metal.

SCAi holds five SAP certified solutions and they are useful for automotive and pharma industries.

The deal will advance Softtek’s capabilities to bring on-premise and cloud-based solutions to manufacturing industries, said the Monterrey, Mexico-based technology firm.

More than anything else, the acquisition adds Softtek with significant intellectual property and expertise for accelerated solutions.

“Our clients demand high ROI solutions with a combination of process expertise, a thorough understanding of industry regulatory compliance, and knowledge of SAP technology, the preferred technology platform for these industries,” the company stated in a press release.

“SCAi brings an extraordinary set …

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By Luke Bujarski and Kirk Laughlin

NEARSHORE AMERICAS EXCLUSIVE: In likely the most dramatic outsourcing win in Latin America outsourcing history, global services giant IBM has reportedly secured a stunning seven-year IT and BPO contract from Mexico-based multionational Cemex, according to several sources close to the negotiations. The deal has not been announced publicly and Cemex officials declined to comment as did ISG, which is advising Cemex in the transaction. Neoris – a subsidiary of Cemex since its launch in 2000 –  is considered to be the crown jewel in the complex deal, enabling IBM to assume ownership of one of the most coveted services providers in the Americas because of its industry leading …

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A detailed look at the strategic focus of Neoris (Sponsored video)

 

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By Filipe Pacheco

For Grupo Assa,  the old traditional (and stereotyped) rivalry between Brazil and Argentina is strictly kept to the soccer field. Grupo Assa, specializing in IT consulting and outsourcing, was created in 1992 in Argentina, but Brazil is the country that is now responsible for more than half of the company’s revenue.  The group recently announced plans for a second delivery center in Sao Paulo, scheduled to open in the second half of of this year.

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Source: Business News Americas

Latin America IT consulting firm Neoris has opened a nearshore outsourcing center in the Brazilian city of Alphaville, in São Paulo state, the company said in a statement.

The initiative is the company’s largest investment in the country, Neoris Brazil president Frederico Vilar previously told BNamericas when he revealed plans for the center. Vilar did not disclose the amount involved, though.

The facility will be integrated with Neoris’ four other nearshore outsourcing centers – located in Rosario (Argentina), Monterrey (Mexico), Madrid (Spain) and Budapest (Hungary).

Eyeing growth in local demand for services and solutions, Neoris expects that some 90% of the services provided at the new facility will be for the domestic market, while only 10% will concern international business.

The 600m2 building contains a software unit and an application management services test center, with a focus on SAP technologies.

The operation center will also comprise a lab …

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