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          • Senior management jamaica bpoJamaica Grapples with a Common Symptom of Growth: The Senior Management Gap
          • bob dechant ibexBy Launching “CLX”, IBEX Aims to be a Different Kind of BPO
          • philippines call centerAs Philippines Value Prop Sinks, Nearshore Steps Up, Says Atento Exec
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      • Corporate Coaching
          • remote software development teams listening skills7 Ways to Ensure Your Remote Software Development Teams Are Really Listening
          • acquisition tipsM&A Checklist: 6 Critical Steps to Engaging Acquisition Targets
          • local media vintageWhen Working with Local Media, are They Friend or Foe to BPO?
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          • Jorge Aramburo ColombiaCEO View: Let’s Face It, Colombia and its Neighbors Have a Massive Problem
          • Логотип-AccentureAccenture to Hire 1000 Technology Professionals in Brazil
          • arnold-cropFive Scenarios Where Insourcing Makes Better Sense Than Outsourcing
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          • Marcos JimenezFaces in the Crowd – Marcos Jimenez
          • theresa may windrushTheresa May Apologizes for Windrush Blunder in the UK
          • lemons trumpTrump Finally Allows Argentine Lemons into the US
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          • boliviaNearshore English Evolution: Adept, Professional Workforce in Bolivia Lacks Platform to Shine
          • paraguay studentsNearshore English Evolution: Paraguay Nowhere Near Ready to Support Nearshore
          • belize englishNearshore English Evolution: Clients Thrilled with Belize Talent, Despite Minor Dialect Issues
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          • Miguel Diaz-Canel (Miguel Diaz-Canel Succeeds Castro Dynasty as Cuban President
          • Actian CorpHCL Snaps up US Data Management Company Actian Corp
          • gang violence MexicoGang Violence Leads to Mexico’s Most Violent Year on Record, Study Finds
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          • lagunes industry 4.0News Reel: Mexico Making Further Strides Toward Global Industry 4.0 Leadership
          • Nafta video canieti eventNews Reel: Mexico “Cannot Replace the US Market” if NAFTA is Lost
          • canieti Mario de la cruz video featuredNews Reel: CANIETI President Announces Key Industry Objectives for 2018
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          • natalie smith jamaicaVoyagers: Relocating to Jamaica Means Coming Home for UK Professional
          • isidro featured amazon web servicesVoyagers: Mexican Engineer Uproots his Life to Start Afresh with Amazon in Seattle
          • karl rottmannGuatemala Tech Voyager: Connecting to People is a High-Value Attribute, Even in IT
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Tag Archives: shared services

Tag Archives: shared services
  • captive explosion

    Recap: What is Driving The Captive Explosion in Latin America?

    Luis Ojeda from Deloitte breaks down some key data points at Nexus 2016, detailing the industry trends that are driving the captive explosion in Latin America.

    By Matt Kendall October 9, 2017
  • salil dani

    Faces in the Crowd – Salil Dani

    Salil Dani is a Vice President in Everest Group’s Global Sourcing practice, where he leads client engagements across a broad range of topics.

    By Matt Kendall June 1, 2017
  • Enid pico scotiabank

    From Puerto Rico to Canada: Scotiabank Executive Breaks Glass Ceiling of Equality

    Enid Pico, SVP & Head of Operations & Shared Services at Scotiabank has overcome gender barriers in Puerto Rico, and continues to find success and job satisfaction in the bank's Toronto headquarters.

    By Bianca Wright December 5, 2016
  • servicios compartidos

    Cómo Evitar Errores Comunes al Iniciar Servicios Compartidos en un Nuevo País

    Otto Acuna detalla algunos de los desafíos, vicisitudes y errores de una nueva operación de servicios compartidos que se establece en un nuevo país.

    By Otto Acuna November 15, 2016
  • shared services

    Pushing Shared Service Centers to the Next Level

    Analytics, a tech-savvy Millennial workforce, and robotics process automation are bringing SSCs into the future.

    By Jesus (Chuy) Michel March 29, 2016
  • shared services key

    7 Keys to Realizing the Savings of Shared Services

    There in no easy transition to a central location, but keeping these seven factors in mind will help realize the savings of shared services.

    By Jesus (Chuy) Michel January 19, 2016
  • Is Captive Shared Services Right for You?

    Companies continue to evaluate ways of increasing their operational efficiency while providing meaningful services to …

    By Rajit Kabadi January 5, 2015
  • Why Shared Services Often Still Falters at the Gate

    While industry reports and data seem to indicate that the Shared Services and Outsourcing model …

    By Robert Towle December 3, 2014
  • Case Study: Embedding Standardization Through Multifunctional Shared Services

    Gerdau is the largest producer of long steel in America, with steel mills in the …

    By Esteban Carril October 29, 2014
  • Seven Lessons Learned From Highly Effective Shared Services

    While the Shared Services model has produced several examples of success at delivering higher quality, …

    By Chas Moore September 29, 2014
  • Exclusive: Citigroup’s Finance Captive Comes of Age in Costa Rica

    When Citigroup set up its finance captive in Costa Rica in 2007, the company started …

    By Tim Wilson April 2, 2014
  • Knowledge Management and Shared Services: Bridging the Vast Change in the Global Enterprise

    The last half-decade has seen a rise in shared services centers and a more complex …

    By Kirk Laughlin January 16, 2014
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