UPS Archives - Nearshore Americas

Sourcing Decisions 2017: Golden Rules for Implementing a Vendor Management Organization

If you're dealing with external resources, some form of vendor management is essential, but many companies are not doing it right, according to Tim Norton's revelations at Sourcing Decisions 2017.
By Matt Kendall March 8, 2017
Trust, Culture, and Contact: Three Keys to Great Internal Teams

Establishing an internal team as a client in an outsourcing relationship can be full of potential pitfalls without the right blend of ingredients.
By Jared Wade September 16, 2015
Long-term Partnerships Key To Successful Vendor Management

The Vendor Management Vortex panel at Nearshore Nexus 2015 focused on the potential pitfalls and overlooked opportunities of the vendor-client relationship, unpacking the features of a successful vendor management strategy and how those are implemented in the nearshore.
By Bianca Wright August 12, 2015
Want More from Your IT Vendor? Then Think Strategically

Synergies across assets-intellectual property, people and process-of two companies are an “enabler” for a strong …
By Lisa Erickson-Harris January 6, 2014
Vendor Management Heads Speak Out: The Trouble With IT Service Quality

Using a plethora of metrics to successfully deliver five-9s service levels proves that customers are …
By Lisa Erickson-Harris November 21, 2013