The State of Outsourcing Benchmarks, According to HfS Research
July 17th, 2012Outcome-based outsourcing has risen as one of the strongest features of the Nearshore outsourcing value prop. How does it impact TCO and benchmarks?
Thursday, June 20th, 2013
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Outcome-based outsourcing has risen as one of the strongest features of the Nearshore outsourcing value prop. How does it impact TCO and benchmarks?
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Posted on Tuesday, July 17, 2012
Filed under Global Outsourcing, IT Services, NEXUS TV · Tagged Benchmarks, BPO contracts, FAO, HFS Research, ITO, Negotations, SLAs
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