Nearshore Americas sat down with TaskUs' new VP of Operations in Latin America, Porfirio Diaz, to discuss his vision for TaskUs in LatAm, how the company is approaching expansion and the challenges of bringing the TaskUs culture to Mexico.
Tijuana, Mexico offers a number languages, including Portuguese and Mandarin, as a nearshore location because of the large number of immigrants. GGA Solutions looks at the depth of language capabilities in Tijuana.
Impact sourcing is growing in many parts of the world, including Latin America and the Caribbean, and it is moving families and communities from poverty into the middle class. NSAM spoke to Samasource and Alorica about what's happening and what still needs to be done.
Employers that operate in several countries, with a mobile workforce, need to apply global background screening standards for both their direct and contracted or outsourced employees. MultiLatin's David Robillard explains the importance of localizing that process and the criteria to getting it right.
At present, only 17% of IT jobs in Colombia are occupied by women, yet the industry represents an impressive opportunity: in 2019, the 1,800 software development companies in Colombia are expected to add 39,000 jobs related to software development and programming, reaching a total of 351,000.
Most of the bigger outsourcers have teams that can offer that expertise in customer journey mapping and complement and support in-house teams. Michael Truett sat down with Nearshore Americas to discuss the importance of a good partnership for third party CX support.
Changes to the tax incentive regime in Belize can only spell hardship for the BPO industry in the country, yet the sector has had little input into what changes are made and how they are enacted. Kirk Laughlin argues that an industry association might have been better placed to advocate for the sector.
This is Sony's first partnership of this kind in Latin America. Over the course of the year, Sony was really happy with the output of the OTT work, so they have now transitioned 100% of their application development to Zemoga, including PS4.
Globant has been in Colombia for eight years, and now have 1,500 employees in Bogotá, and another 1,000 in Medellin. In total, the company has about 9,700 employees, meaning that over 25% of Globant’s workforce is in Colombia.
Belatrix Software runs delivery centers in Peru, Colombia, Spain, and the United States in addition to Argentina. With this acquisition, Globant is confident they will have a great cultural fit between both teams.