The Emerging Offshore Markets panel at the CX Outsourcers event in Windsor on March, 25 and 26, highlighted the need for countries to look at real brand differentiation in positioning themselves as destinations of choice.
In this second of a two-part focus on how to make microservices really work for your organization, Tiempo development's COO Mike Hahn talks best practices and how to develop a plan for deploying microservices. For more on microservices and getting it right for your organization sign up for the webinar on April 3.
Sao Paulo ranked first in fDi’s inaugural Latin American States of the Future 2018/19 study, with Buenos Aires Autonomous City and Mexico City District placing second and third respectively. Nearshore Americas looks at how Latin America is faring in terms of foreign direct investment and venture capital.
As the deadline for nominations edges closer, Nearshore Americas offers some tips on nominating for the Nexus Illuminate Awards. Winners are hosted at Nexus. This year's event honors the ten-year anniversary of Nexus and its big brother, Nearshore Americas.
The Philippines' maturity has seen its growth shrink, allowing Latin America and the Caribbean to leverage its nearshore advantages to see its call center growth increase significantly. We spoke to King White, CEO of The Site Selection Group about the Global Call Center Location Trend Report 2019.
In this first of a two-part focus on how to make microservices really work for your organization, Tiempo development's COO Mike Hahn examines the decoupling process and looks at identifying pain points. For more on microservices and getting it right for your organization sign up for the webinar on April 3.
Getting the right fit in a Country Manager is about balancing three things: technical skills, leadership skills, and cultural fit. This mix is vital to ensuring that the person is able to deliver in all key areas.
At this week’s Shared Services Outsourcing World Conference in Orlando, Lee Coulter cut through the hype, over-use and misapplication of artificial intelligence and automation. He called for the industry to move towards more consistency in measuring the productivity gains of RPA.
Female tech talent in Latin America is growing, but more needs to be done to understand what is happening in the sector and to grow women into more senior positions. Changing company culture and getting the right mentoring programs in place is a key part to increasing diversity and improving inclusion.
In the lead up to Nearshore Americas’s special webinar presentation on April 3rd at 2pm EDT, Mike Hahn, one of the webinar panel members, explores what you need to know about microservices and getting it right for your organisation in this series.
Cali, Colombia, continues to grow its IT sector as it looks to attract more BPO, ITO and KPO interest. Invest Pacific says 2018 saw 20 new projects, 10 of them with new companies, added to Cali's investments and moves like Sitel's 2017 opening in the city are adding to the interest.
Nearshore Americas sat down with Gustavo Tasner, Vice President and Head of Americas Operations for CapGemini to examine the changes in the Latin America market and the outlook for the region, as well as looking at how the outsourcing relationship has changed.